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March 2024 by Greg Gerdeman
We are visiting in Red Bay and decided to get lunch. Pulled up to order and the employee said “what do you want?”Us: Ok, we would like 2 Big Jack sandwiches only.Employee: That will be $$End of story!!! No hello, how can I help you, thank you, kiss my @$$, nothing. Proceed to the window to pay, stone faced as well. Wow!! I just read where people in Red Bay are so friendly! This individual needs extra training and Jesus! Best part about the wonderful experience, the burgers had no cheese nor toppings. Worst burger ever!!I would highly recommend McDonalds down the street.
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March 2024 by Joe Cuce
Always decent food and friendly staff.
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February 2024 by Julie Wilson
This is the best chicken fast food restaurant. I had the breakfast chicken biscuit. It was
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November 2023 by Angela Davis
Order is always messed up, we actually left because they upcharged me for a breast and that's fine till after i paid they told me they didn't have any breast and asked if a thigh would be ok. I said No , I paid for a breast. She said no you paid for white meat how about a wing. I git my money back and left. They are frequently out of items like iced coffees, breast, potatoes, etcSeveral times the gravy was a clumpy chalky brown substance, we've had food under cooked and over cooked other times, I give up at the Iuka location. As of now the new Burnsville location is great
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November 2023 by Phil
Very nice crew, had lunch, and a breakfast the next morning. Biscuits and gravy were delicious.
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November 2023 by Johnny Manuel
Can't get things right ordered two apple pie and got strawberry cream this is all the time when u go thought dine thought it's getting old them they want know why people don't come back
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November 2023 by HateKnot5974
Good southern atmosphere and friendly employees.Nobody has a better biscuit.
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September 2023 by Fred Watson
Looks and feels more like a Jack In The Box, than anything else. Purchase your food at the counter, no waitresses. The food was very Bland and poorly cooked. It's definitely not a Diner experience.
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September 2023 by Sascha Underwood
I was informed tonight by a Manager at this location in Red Bay that my milkshake was drinkable liquid form bc I had a the lemonade flavor. I had 1 just last week and it was normal, so was the milkshake my husband ordered tonight was fine. But she refused to fix it and absolutely declined my request to then remake it. . I paid 4$ for a cup of lemon milk! And the burger was drenched with a ton of big chunks of onions! And in addition, they only had ranch for chicken tenders!!. Do yourselves a favor and drive past this drive thru. Worst customer service especially from a Manger I've ever had. I'll be completing the survey on the receipt too and hopefully her superiors will be alerted to this alarming behavior. You should've just fixed it for me lady! I wasn't too much to ask really!
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August 2023 by Sascha Grissom
I was informed tonight by a Manager at this location in Red Bay that my milkshake was drinkable liquid form bc I had a the lemonade flavor. I had 1 just last week and it was normal, so was the milkshake my husband ordered tonight was fine. But she refused to fix it and absolutely declined my request to then remake it. . I paid 4$ for a cup of lemon milk! And the burger was drenched with a ton of big chunks of onions! And in addition, they only had ranch for chicken tenders!!. Do yourselves a favor and drive past this drive thru. Worst customer service especially from a Manger I've ever had. I'll be completing the survey on the receipt too and hopefully her superiors will be alerted to this alarming behavior. You should've just fixed it for me lady! I wasn't too much to ask really!
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August 2023 by Glenn Graham
Great place and good people ? nice atmosphere ? clean ? great food!!,keep up the good work ? and ❤️ were blessed to have a good Cafe like Jacks!!
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July 2023 by Benjamin I. Swisher
Decent food. Their iced coffee were good
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June 2023 by Jalyn Hughes
Big jack wasn't the best burger for the price that I've ever
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June 2023 by Arthur F.
If you haven't been to a Jack's before, think KFC with bigger and better food! Clean restaurant and quick service.
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June 2023 by Walt & Lanie Confer
Reminds me of Jack in the Box, but better food. Variety of dishes on the menu, something for everyone. Fried chicken was exceptional. Very satisfying indeed.