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December 2023 by Rickey Mulkey
Great place
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August 2022 by Stacy Allen
This branch location and their staff renewed my faith in Wells Fargo! They were very kind, and very helpful! Instead of pulling my 50k completely from Wells Fargo I have decided to transfer my large funds from my other two bank accounts! There was another Wells Fargo location (Oxford) that were horrible to my husband and judged him based on his appearance. The Roanoke branch was very apologetic for how my husband was treated and corrected the situation when needing to withdraw a cashiers check for a large purchase. This location is the only bank in Roanoke that is open passed 12 noon on Wednesdays and went above and beyond my expectations not just once but multiple times. If I could give them more than five stars I would. Thank you to the helpful staff and branch manager for being so kind and doing everything you could to make my experience pleasant. Also thank you for righting the wrong that was done by a different location.
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July 2022 by timothy akins
I was unable to deposit a check using the ATM yesterday. I am unsure if this was computer difficulties or normal procedure at this location.
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December 2021 by Ryan M.
We have been utilizing this branch since we relocated. Everyone has always been very kind and helpful through anything we have had.We have had multiple encounters with Miss. Tabitha. She has been very personable and expresses deep concern to resolve our issues. She is a great example of customer service and this branch is blessed to have her on this team.Lord bless!!Ryan M. from Wadley
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November 2021 by STACY GREEN
This branch location and their staff renewed my faith in Wells Fargo! They were very kind, and very helpful! Instead of pulling my 50k completely from Wells Fargo I have decided to transfer my large funds from my other two bank accounts! There was another Wells Fargo location (Oxford) that were horrible to my husband and judged him based on his appearance. The Roanoke branch was very apologetic for how my husband was treated and corrected the situation when needing to withdraw a cashiers check for a large purchase. This location is the only bank in Roanoke that is open passed 12 noon on Wednesdays and went above and beyond my expectations not just once but multiple times. If I could give them more than five stars I would. Thank you to the helpful staff and branch manager for being so kind and doing everything you could to make my experience pleasant. Also thank you for righting the wrong that was done by a different location.
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April 2021 by Rhenna tinney
Great bank. They don’t always have a banker available but they will get you a appointment quickly. This is a bank in a small town so if you go in the bank regularly they will learn your name and speak to you personally. I recently moved to this area and decided to switch to Wells Fargo due to its convenience and large availability of ATM access. I’m glad I did. -Jonathan and Rhenna Tinney.
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February 2020 by Danielle Thompson
Horrible service. Will never give them my business.
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July 2016 by Anthony Garcia-Copian
Love the people who work here! Banking here is such a pleasure everyone is always so kind, Love Frank, he's like a character in a Cheever novel!
