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July 2025 by Shari D.
Poor service
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October 2024 by Billy Robbins
Quick and very professional, they made me feel at home!!
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August 2024 by Luis Laguna
They take forever….
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August 2024 by Patricia Wiggins
Needed to make a few changes in our banking; Brooks was very patient and knowledgeable in presenting and helping me to understand my options. Very satisfied with my banking experience.
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August 2024 by Ms. Lyn
They do not care about the customers the way they should. I’ve been coming to this location for over a year to cash checks from work. They have 8 teller windows inside, but only 1-2 tellers working every single time I come in here! Once the line starts to reach the door, they may call up ONE more teller…. To put it in perspective, even today, I’ve stood here over 20 minutes already (still waiting) and there were only 3 customers in the whole bank…. The workers are nice, but sooooooo inefficient, it can’t even make up for it. I wish someone would change this. It really sucks to see the same thing here for a year plus. At this point, you can’t blame understaffing…
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June 2024 by lydia beeson
Stood in line for over 20 minutes at the drive up there was four cars. The fifth car comes whizzing around the corner and gets in the second lane and gets waited on before we do that’s not right so slow at the drive up they need a second teller or a camera where they can see who was in line 1st this happens every time I go through the drive up
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May 2024 by Cathy Jones
This location has gone to the dogs. ATM is almost always out of service, inside lobby there is usually ONE teller available, and sometimes there is no one to help with business matters. I am shocked at the changes I've seen over the years.
Changing banks.
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April 2024 by Belinda Beaman
Visiting from out of town and went into the Robertsdale branch twice in 1 week and got the same teller who was the only one working. Failed to get her name but she is not a good image for the bank. She acts like she is doing you a favor to serve you. 2nd time I wanted to swap 20s for 100 dollar bills for graduation cards. She claimed there were no hundreds in the entire bank. I find that hard to believe! I would bet the the sourpuss was just too lazy to get up and go get them.
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February 2024 by Brian Landry
Awesome place to do business. They will work diligently to resolve any issues you may have and are quick about it.
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December 2023 by Wanda Black
So slow!!!! I'll keep driving to Foley, no thank you!
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July 2023 by Charles Jerkins
I was in line for 30 minutes in the drive threw with one teller who informed me to come inside. I’ve been in line and currently in line it seems one person is served every 5-8 minutes. This is dumb. I won’t bank here again. I run a business and I cannot bank here and run a business I’ve been in line inside for 20 minutes already and judging by the line I’ll still be here with one teller inside after a holiday. Man it’s like this every time. PENAIR is rite down the road and they have help! EDIT: it has been 45 minutes and I am now at the counter next in line. And the teller just walked out of here. We’re all in line with no teller at the bar. Hmmm. 15 people still here regions. I dislike this branch only.
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November 2022 by Susan Carr
The service is always prompt, knowledgeable and friendly at this location.
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September 2022 by Dee
As soon as my deposit that they are holding for 2 weeks even though they have the money when he goes through I'm closing my account.. regions hasvery bad service
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August 2022 by Desiree Henderson
Each and everyone of the Region Bank I have visit treat me like I back them every day . I love my bank
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July 2022 by B J Johnson
Slooooooooow service. People might be nice but they are definitely not in any hurry. And don't care how long they make you wait. Like they hate their job so they're going to make sure everyone knows it. Really hate coming here.
