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October 2023 by Nicole Pacheco
Best and quickest service I’ve ever had! I came in needing breaks and pads and my vehicle was done in less than 3 hours! Give Phillip a raise! Excellent customer service!
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October 2023 by Luis Garcia
In reality this is a NEGATIVE 5 star review. I'm astound at the horrible customer service at the Robertsdale shop!!The manager cursed at me and was not able to correct their mistake!Don't let John help you, he will CURSE you out!They are inconsistent and deceiving with their services.The tried to charge for messing up my car and they lied about my tire blowing up by itself over night when no one was in the shop, can you believe that!!! Disgraceful.
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October 2023 by Angie Orta
Customers' BEWARE!I usually don't wite bad reviews, but I have to let this be known.At the Robertsdale Location, the manager John feels like he can belittle customers and call them names, just because "America is a Free Country" according to his own statement. As a company Manger/employee, he can not be treating customers this way, especially if the customer is not disrespecting him.Managers are supposed to be the professionals, that know about tires, their components and answer Customers questions/concerns. Most importantly they need to have de-escalation skills, but another manager had to intervene and de-escalate John's aggravated behavior, his name is Jonathan.Jonathan, listened to our concerns, was respectful but in the end, he did not take any responsibility for what happened to my tire in his shop.I won't be taking this issue to small claims, due to time consuption, but I will be reporting this business to the local Better Business Bureau.TIP FOR POTENTIAL CUSTOMER: If you must take your car here, take pictures all around your car, in case there is new damage or missing parts after you receive your vehicle, you have proof.I will never take my car to Sweat Tire in Robertsdale again, and will not recommend them.
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September 2023 by Randy Broussard
We'd morning.No waiting. Had to get two tires that I already had. Mounted and balanced and put on front.The lady on the inside could have been alittle nicer in her mannerisms and tone.I know she works around a bunch of men all day.But lighten up when dealing with customersIt was a very quick job.Didn't ask me about keeping my old tires or having the done away with.But it's OK.Pricier than 2 places less than 5 miles apart.And other two places are friendlier.Does have a waiting room out of the sun.
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September 2023 by Justin Hodges
I would not recommend this place. They wanted to break a stud off to get my tire off because it had a wheel lock. And they wanted me to pay them to brake something because they don't have the proper equipment.
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August 2023 by Samuel Journey
Very good service and a reasonable price. Worked hard to get me back on the road.
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August 2023 by Tammy Mcateer
This was the worse place that I have ever been at will not be back bad business all the way around it took them from 9 am to 445 to put 2 tires on a 30 Minute job horrible
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August 2023 by Resse Thomas
We have always used Sweat Tire. Trustworthy, knowledgeable and friendly.
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June 2023 by Angela Gray
Every time I go here I'm impressed with the staff and service I receive!!
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June 2023 by Stef Ezell
I called ahead of time to get a quote. The staff were great. I told them what I needed, and was offered a fair price. When I got there, again, great service. In addition to that, they had a nice clean waiting room. I felt like the wait time I experienced was appropriate for the service provided. I will be a return customer here.
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June 2023 by Danny E.
These guys are really good folks. I live in northwest Fla. And was traveling to Birmingham and had a tire going down. I pulled in asked if they could make repair. They pulled tire off, found leak and patched tire. Literally had me back on the rode in 15 minutes. It was like 430pm on a Thursday evening and flooding rain. Last thing I wanted to have to do was change a tire. They took care of me.
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May 2023 by sparky wilson
Took my tire there because of a slow air leak around the rim. I told the lady I wanted to have the tire resealed and the wheel balanced . She said that’s what they did but she lied, they didn’t balance the wheel.When I got home I saw where they had smeared the sealant all over the tire and rim. When I carried it back speaking to the manager he had someone clean the wheel, The employee said he was not able to clean all the sealant off the rim.The manager said I had a two dollar car and that was brake dust on the rim. Then went back into the office.Worst service I have ever had from a tire store.
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March 2023 by Michael Welch
Great staff fast and had me on my way
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February 2023 by ARROWHEAD TILE AND STONE
I wish every business was run by the same person. People to be exact, these individuals know exactly how to run a business. I paid another local company $250 to do an emergency tire change. Needless to say Chris’s tire put a terrible, ruined tire on our RV. Luckily, I made it far enough to sweat so they could do a real job.
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February 2023 by Tracy Duplantis
Nice place, they are always busy, I was informed. I was able to find out that I wasn't able to get my tire plugged, because the hole was in the side of the tire. They put on my spare
