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March 2025 by Gerry Wagner
The post office here is absolutely horrible!!! On top of very long wait lines inside the post office itself. The carriers are very bad about delivering certain packages. A lot of times they will take them back to the post office and show it as ‘hold at local post office per customer request’ which I have never done. I have also lived at my current residence for 7 years and every certified letter or package has always been returned to the post office showing I wasn’t available to sign for it. I already avoid the post office for my shipping needs. Often paying a bit extra to use someone else.
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August 2024 by Kayla Berry
Mrs. Ginnie in the post office was extremely helpful and knowledgeable. She helped me with an issue on a package that was crucial I have the Day it was supposed to be delivered. She gave me all the information I needed to be able to request a refund for what I paid additionally for shipping, with the company that shipped it. Thank you Ginnie!
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February 2024 by Philip 77
I recently shipped a package through their priority mail service, which has added costs then ground shipping(triple the amount). The package was supposed to be delivered on Valentines day, which was two days ago. My Mother still hasn't yet to recieve her Birthday package(2/14) that I was told and paid to have it delivered on her Birthday. I could have paid the regular ground shipping($5) and the package would have already been delivered! But No, I pay three times the amount for a 2 day shipping back on the morning of the 12th, and the package is still in transitsomewhere. This is not acceptable at all. You charge for a service and I expect to recieve that paid service. Absolutely unprofessional, deceptive and manipulative in my books! After reading the reviews on this location of USPS, I guess I'm just overreacting, because atleast my package hadn't been lost like several others I've read about.Robertsdale, AL USPS if you cannot operate in a professional manner, and abide by Your own payment and shipping schedule, then why are your doors still open? Why are your employees still receiving their pay, if they are incompetent with their work performance? Maybe the general manager would chime in with your two cents, on your establishment and its incompetence? In the meantime, I would like a fricken refund!!!Sincerely, YOURS TRULY
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February 2024 by Latarsha Mccrary
I am always missing mail and packages. When I call and speak to someone (male) it is always an attitude or an excuse. My daughter refund check from the IRS was listed in inform delivery on 2/6/24 and she still have not received it and no one at the post office could assist. I have had neighbors to bring me packages that was delivered at their address and they live on a completely different street. I am over this post office.
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June 2023 by Mighty Thimble
"Delivery attempted, but mailbox was full."The mailbox was empty. I watched on the security cameras as the driver whizzed past the mailbox without even slowing down. Someone just decided to straight-up lie instead of doing their job. I would have went to the post office to pick up myself, but they waited until the exact minute the post office closes to update the deliver status. What do I do about the business I'm losing because of this incompetence? File a civil action?
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October 2022 by Clayton Whitehurst
I’m constantly having my mail delivered to the wrong address and receiving other peoples mail! I’m thinking about getting my mail delivered to a family member just to not have Robertsdale Post Office handling it!
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September 2022 by Sunscour Davis
Quick and nice…
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November 2021 by Eric Leo
25 minutes to get a stamp
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November 2021 by RayofSunshine98
Mail will be delivered to the wrong house or not at all. Nothing is being done and have had a birthday card with cash be lost as of recent.
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October 2021 by Julie Ritchie
Trying to call this post office to find out what time mail gets delivered to my home. THEY DONT ANSWER THE PHONE!!! Not even to answer a simple question! How pathetic!
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January 2021 by Edward Washburn
Our local post person is very Rudd. I was waiting for storm cleanup personnel to allow me to drive around him and the postal person came up to my truck and got in my face (without a mask) he starts going off about how he was in a hurry and I needed to pull over and let him go around. There was no room to go around the storm cleanup and other vhehicals were also waiting on the other side to pass as well. He became almost violent as soon as he walked up. I don’t know what is problem is but if he doesn’t like his job maybe he should find another.
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September 2020 by alexia.phantomhive
I’ve gotten ALL packages that were said to be delivered at “this time, this day” and the service is very good....and maybe even speedy if you get lucky!
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September 2020 by Angie Mayall (hrbgrl)
Did a tracking on a package that says it was on route then an hour later available for pick up. Confused bc this was suppose to be delivered to my home and concerned bc it's live animals. No notice in my box to pick up and no delivery. It's Saturday, they are closed and of not delivered at some point today it's putting my package at risk.
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July 2020 by Wanda Stanford
Been a return letter in the mailbox since yesterday,here it is 2:25 in the afternoon and no mail or mailbox pick up. This isn't the first time that this has happened.Why???
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October 2019 by Angie Mayall
Did a tracking on a package that says it was on route then an hour later available for pick up. Confused bc this was suppose to be delivered to my home and concerned bc it's live animals. No notice in my box to pick up and no delivery. It's Saturday, they are closed and of not delivered at some point today it's putting my package at risk.
