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August 2023 by Donna White-Richey
Friendly staff goes out of their way to help customers
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June 2023 by Mrs June
My husband and I were in this store a few days ago this is the second time themanager Casey messed up my phone I won't be back I'm switching my family and my brothers family to Spectrum when I pointed out the mistake she made on my phone she became angry i asked her to please do what i asked in the first place she got rude and said its above my pay grade i didn't have to help you im busy i said we will not be back im calling your corporate office she snickered with the other young gal and were whispering things to which made my husband uncomfortableWe are Muslim and they were making racial remarks that we could only hear bits of they were laughing at us and other customers were watching and shaking their heads they shouldnt work with the public racial remarks should not be tolerated we will never be back and we are telling everyone we know how rasist this store has become we are very upset how dare her talk about and laugh about our religion we are taking this to the appropriate officials
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March 2023 by Wanda Rice
Very curtious very helpful Cari was very helpful she was just awesome. Jason was also helpful such a great visit Cari helped with my ACP and now I'm saving money wonderful team here at Cricket thank you so much
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March 2023 by Ayelen Castaneira
Jason was an excellent helper throughout the whole process of getting a phone and also translating the information to my mom. Great employee.??
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January 2023 by Teri Westbrook
They helped me tremendously! Thank you ladies? my daughter's are very happy with first ever new phones
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December 2022 by Dartanian Cruz
The manager cassey, made discriminating remarks towards me and my family and other customers assuming we didn't know English I felt uncomfortable an offended!!!! Racial profiling is illegal also against the law righteously I should take legal action I've never felt more embarrassed an disrespected because of my race..
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December 2022 by Juju Gates
Carie was very helpful and nice will definitely be coming back she helped me with acp program and was very knowledgeable great customer service
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November 2022 by Cassie RB Stults
Was fantastic and the employees Hannah and Cari did a great job
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October 2022 by Raquel Paniagua
Cassie and Hannah are awesome people I felt welcomed and it was awesome to be there. Thank you so much
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August 2022 by Veronica Ann
Carrie made me feel so welcomed helped my mamaw save $30 on her bill was so patient with us. Hannah brought out a chair for mamaw to sit and talked with us she has a beautiful heart. Wonderfully sweet team!
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February 2022 by James “Doc” Hafey
Great place for deals on phones and plans.The new manager made sure we were well taken care of.
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February 2022 by Michelle Steward
I’m only giving it three stars because the sweet Hispanic girl helped me on my device and was very informative about my service. Overall, won’t go back I rather pay my service online or call customer service. Not only that, the place smelled like Marlboro menthols should’ve just went to the trailer park if I wanted to reminisce that smell. Lord someone call uncle Billy this place needs remodeling big time!
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November 2021 by Jose Lopez
My father went in to pay his phone the blonde girl was very nice to my father but then the dark hair lady was being rude and my father doesn’t understand to much English but he knew she was being disrespectful to the blonde girl I really hope the dark hair girl gets fired or anything I don’t think that’s a way to treat a employee
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October 2021 by Kendra Holt
Roscha (if that’s how you spell her name) was VERY unprofessional. She pushed us to the side while we waited over an hour. She didn’t even know how to work my iPhone. She took another customer instead of staying in contact with a representative to figure out our problem. She then zeros out my SIM card and calls a repair store to tell them my SIM card tray was the problem. All that man had to do was put my SIM card in properly and my phone worked. I will never go back to that store. Also she was extremely rude to her coworker, Cassie, Infront of multiple customers. Y’all should reevaluate who you allow to manage your stores because she makes your company look very poor and unprofessional. Cassie was very polite and kind.
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September 2021 by Jesus Garcia
I think it’s tacky that there are no chairs for customers when the process a long time the workers are very helpful they smile and are energetic however there’s this one guy who thinks he can speak Spanish but he really can’t and he’s confusing I had to bring in my nephew to translate however it’s very tacky there are no chairs for customers or even the workers because everyone needs a break especially after working a hard day outside I came in to activate my line but had issues with the translator and issues with no chairs. I hope it better
