-
March 2024 by Dylan Clayton
What's to say nothing special. Good service love paying at the machine out side after hours.
-
February 2024 by elroy portis
There happy to take your money.... Lmhbao
-
December 2023 by Van Kell
Went in to pay on my bill to get my service reconnected because it was freezing cold and they would not work with me despite me having sick babies. Was able to come up with the funds but the lady made me call customer service in order to get it reconnected. It was a 35 min wait on the phone....
-
October 2023 by Brenda Norman
Don't want to get me started
-
September 2023 by Dianna Harris
The police officer helped me to use the machine inside the building. I really appreciated the help. I just wanted to thank him for the help
-
September 2023 by Stephanie Clark
This place has the rudest people at the first 2 windows I've ever met in my life and clearly al power doesn't care about friendliness and smiles
-
August 2023 by Kenyattia FLOTT
Tammy was quite delightful and very helpful. She helped me with my purchase and was well informed. I had a wonderful experience with her. Great customer service! Thank you ?
-
July 2023 by Lynwood Beckham
We went there to pay our bill
-
June 2023 by Debra Colbert
Very short wait time and friendly people
-
June 2023 by Jessy Monic
Great prices on appliances and fast service
-
April 2023 by Shirley Robinson
Alabama Power Company has some unprofessional staff, I was called from a staff member to get verification permission for a person to have Electrical Service Transferred into their name, and I said No! And an Alabama Power Company employee from the Saraland Al office did it anyway without my consent, noting in writing from me, and now I am left with a billing at the address, and how can you transfer service and there’s still a balance, leaving me liable for the unpaid balance, and the person have no balances to pay. Very unprofessional as I can see on behalf of the Saraland, Al Employee
-
January 2023 by Angela Patteson
Great customer service
-
December 2022 by Lakisha Gordy
Customer service representative wasn't nice. The only thing my mother wanted to do was ask a question and obtain a form in reference to people with disabilities. She acted like we was bothering her. I asked how do I put my husband's name on my bill she just asked for his name and told me to have a good day it's on the bill. I've been in customer service for over 22 years and never treated anyone like that in my life even if I didn't care for their attitude.
-
November 2022 by Alicson Wormley
Like me to get you in and get you out even though some of them do it stuck up even if some of them do it stuck up
-
May 2022 by P Mathews
I locked my keys and phone inside my auto and had to wait for someone to bring a spare the staff as well some of the customers was extremely helpful
