AutoZone is the nation's leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. The business is known for its exceptional customer service, with associates going above and beyond to assist customers. Customers have praised the helpful and knowledgeable staff, such as Jack, Bradley, Donnie, and Max, who have provided excellent personal service and ensured customers' needs are met. The Saraland store manager has also been commended for their great service. Customers have highlighted the staff's willingness to go the extra mile, whether it's helping to fix a problem or simply ensuring the customer has the right parts for their vehicle. AutoZone is described as the "PUBLIX of auto parts stores," with the associates being described as "kind, patient, and making sure everything is done properly."
Stranded with an oil issue (5females) with road trauma. Donnie stayed calm and worked the issue with. Brother on the phone. Got us to mechanic and thankful for his kindness and ability to troubleshoot and deal with 5 women! Thanks Donnie
January 2024
By FAR the best auto parts supply house around. Thank you Bradley for the excellent personal service. I have bought car parts for many years but have never had a better customer experience then when you helped me and family with our battery issue. Shout out to the Saraland Autozone store manager too!!! Great people GREAT... read full comment
October 2023
The gang at my Autozone always go above and beyond to make sure I get the right parts. Donnie was especially helpful during my last visit, he made sure I had the correct oil filter and enough oil for my oil change. These guys are the PUBLIX of auto parts stores. KUTGW!
