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December 2023 by Umm Pretzel
Great service. Quick and reliable. That's why I keep coming back
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November 2023 by Adel Martinez
Amazing staff, and oil change was done really fast, as a traveler I would recommend this place to anyone locally or passing through.
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November 2023 by John Duddy
When this place opened up, I came in and set up our fleet account for our company. So far they’ve been great every time I go to have my oil changed and tires rotated. A guy that works there Bo, he’s great. He knows his stuff and makes sure I’m taken care of every time I show up. I recommend this place.
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November 2023 by Joshua Evans
Great customer service. Bo helped answer every question that I had and made sure I was taken care of. The service was perfect.
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October 2023 by Sabrina Turner
I truly hate it when I have a bad experience somewhere. I was told that I needed synthetic oil and it would be $90. I told the lady that I don’t get synthetic and she argued with me about it. I’m pretty sure she thought I wouldn’t be aware with what I get in my car so she tried to overprice me. When I told the lady that I would be going somewhere else, she was incredibly rude. Slammed my hood and spoke to the workers rudely regarding my decision to not do the oil change. I decided to go somewhere else. The service was awesome at the other place. I got the oil that I always get and a new air filter for the same price. I felt very taken care of there. I wish I could say the same for this place.
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October 2023 by saturnslipper
10/7/2023-Just visited the Saraland, AL store (#4114) and got a synthetic oil change, new engine filter and tire rotation on my Honda Accord. With a $30.00 off coupon my total was about $135. My local mechanic would have been cheaper, but not nearly as quick. I came in without an appointment and didn't need to leave my car...it didn't take long. This manager does a great job of keeping things moving forward in his shop. He checks on everything, helps with what's needed and answers phones too. I felt like the work was done right and was glad that they checked my other fluid levels and brakes during the tire rotation too. Definitely plan to have them take care of my next brake job, coolant replacement, etc. ?
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October 2023 by Sabrina T.
I didn't stay long. I normally get conventional oil in my vehicle. I was told that I needed synthetic and that it would be $90. when I told the lady I never get synthetic and I would be going somewhere else. I wasn't rude but I can't say the same for the lady. She was rude to me after I decided to not get the oil change. She also spoke to the workers who were already working on my car rudely too, all because I decided to not get my oil change done by them. I guess it didn't seem like I would realize they were overpricing me.
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October 2023 by Nitza
Amazing service! Just can’t say enough about this place. They went above and beyond to help me out! Would definitely recommendService: Oil change
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September 2023 by Thor Volden
Great customer service and great people. The whole staff up there was amazing very helpful and nice. They just got a forever customer with me.
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September 2023 by Linda Osborne
Jiffylube is wonderful! Never a long, drawn out wait, not even when you have several vehicles ahead of you. Very courteous and professional. Thanks Bo!Service: Oil change
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September 2023 by Tori Jones
Bo and his team are exceptional all around. Great customer service, Knowledgeable, and always work with urgency. I won’t be taking my vehicles anywhere else!
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September 2023 by jan vickers
jiffylube is great! in and out in less than 30 minutes! service was awesome and the young man was very polite and explained everything to me. I will be back!!
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September 2023 by Adam Payne
The Saraland location has low wait times and excellent customer service. From oil changes to getting belts replaced, Larry their mechanic and Alex their customer service rep were happy to help me.
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September 2023 by Alexis Henderson
They were wonderful. The BOSS was excellent. His workers are great. I will definitely be backServices: Air & cabin filter replacement
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July 2023 by Sarah Dedic
I needed an oil change before a road trip. Pelc turned me away 20 minutes from closing time. Across the street, Jiffy Lube stays open an extra hour and they took care of me. Not exactly done "in a jiffy" but it was under an hour and they did all the extras like adding wiper fluid and cleaning the windshield. Free coffee made the wait better. I appreciate that they didn't try to upsell on cabin air filters or the like.Service: Oil change
