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November 2023 by Andrea McCray
L&P is extremely slow, overpriced, has horrible customer service, and we had to have our vehicle repaired somewhere else after L&P "fixed" it.It took L&P 3 1/2 months and we paid them $6,000, but our vehicle was not fixed. The owner, Craig talked us into having him replace the engine. Foolishly, we trusted him. He charged the price for a rebuilt engine, but put in a badly used junkyard engine. He demanded $3,000 cash upfront because other people stopped payment on their checks and credit cards. We now know why. He takes months to repair what should take less than a week. After we gave him the cash, he was very rude for the next 2 1/2 months before he replaced the engine. Every time my husband called, Craig was replacing some one's engine. It seems to be his go to instead of fixing what is wrong.When we finally got the vehicle back it was leaking a lot of oil. My husband called Craig and he refused to fix the problem. He said the warranty on his work did not cover the oil leak. We took it to another mechanic who said we were not the first ones to come to him after L&P messed up. He told my husband that Craig should have fixed the leaking oil for free. It should have been fixed before and it should have been under warranty.The other shop had our vehicle done 2 days after we took it to them and they did it right. Whereas, it took Craig almost two weeks before he even looked at our vehicle, a week to replace the starter, several days to look at it again before telling us we needed a new engine, and two and a half months after we paid him for the engine before he got around to replacing the engine. He obviously did not take it for a test drive afterward because he did not notice it was leaking oil.After our trouble with L&P, we have heard of others who had the same problem.
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July 2023 by James Urkel Thomas
These guys have been very helpful with my Restomod Mustang. A relative was mad at these guys for not having the vehicle ready for a classic car show but the blame was on numerous other mechanics shop inside the Mobile area. These guys have a great staff and gave me a reading of all mechanical issues. I recommend going to them first and by pass all other mechanical shops.
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June 2023 by Michelle Ford
I am traveling from South Carolina to Houston. My alternator went out while I was here in Saraland. My husband found this shop on Google. They were able to get me in and had repairs done in no time. I would highly recommend this shop for any of your auto repair needs. I now have a place to stop if I am ever in trouble with car repairs again. I fully trust this placeService: Auto maintenance
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February 2023 by Jeff Wall
This is a great honest shop they worked on our 2019 honda civic,highly recommended and will definitely use them in the future.Services: Auto engine diagnostic
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February 2023 by Juantavia Pettaway
Reliable car repair shop. I would highly recommend going here for car repairs.Service: General repairs & maintenance
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February 2023 by Joe Crawley
I had work done on my car for years no complaints prior to covid but its not the same anymore. I had to bring my vehicle up there 3 or 4 times starting spring 2022 up until Jan 2023 to get it right. For the money I spent and the inconvenience Im still not 100% satisfied its kind of disappointing.Services: Wheel alignment
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December 2022 by Terry Fredriksen
I was from out of town and my engine light came on I went there and they fixed everything and did not charge me at all. I was so surprised ? but now I have faith that there are still good people in the world ?
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December 2022 by Staci Almont
Great place for all your vehicles needs. They helped us out. When no one else could. Can't thank these guys enough.
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November 2022 by Staci
Great place for all your vehicles needs. They helped us out. When no one else could. Can't thank these guys enough.
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November 2022 by Marilyn Lott
The owners are very friendly. They, most importantly, are knowledgeable about automotive repair. I have used this business on three occasions. I've always been pleased with the results.
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May 2022 by Sheila Sealy
I live 3 hours away and needed someone to replace the transmission in my grandson's vehicle. Craig was polite, honest and we are extremely happy with the new transmission. It was nice to be able to talk with someone on the phone and feel like they actually cared about doing quality work. I might even drive the 3 hours to have them work on my vehicles if I ever need anything major done. Thanks Craig! Yall were awesome!Service: Transmission replacement
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May 2022 by Tyler Lolley
They are not professional at all. They kept my truck for over two months. I wasn’t givin a proper estimate in the beginning. They repair a steering gear box that obviously needed to be replaced from the get go. They voided my warranty of coverage for this part by neglecting to follow my warranty procedures. The price was very unreasonable and the owner wanted me to pay for his professional supposedly “certified “ mechanics first mis judgement. I paid in full on the day my truck was released. They had it form 01/22/22 until 03/18/22. They failed to hook up my light connections and remount my sidewall with clips. So it was just flapping. They also failed to tighten the bolt down all the way on to the gear for the gear box. The truck drove ok for 1100 miles.. then I lost all steering while driving again. Luckily I was able to slow down and come to a stop. They warranted the work in contact for 12 months or 12,000 miles which ever come first. I called the mechanic and messaged him on Facebook. He said he would fix it.. but stated he wouldn’t cover the cost for the tow to the shop. I live three hours away and can not afford to pay for towing. The cost to tow it is the same amount it cost for me to have it fixed. I asked the owner if he would be willing to let a local shop here do the repair and he refused. Said he had to do it. Do not use this shop. They almost cost me and my family our lives and they cost me thousands in revenues from my business. My truck is a 05 f250. I’ll be filing a complaint with the Alabama department of motor vehicles and my attorney will be contacting them.
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October 2021 by Matthew Brunson
I do not recommend L & P because it took them six weeks to replace two injectors a valve cover gasket a couple of sensors it almost seemed like they were just throwing parts at it to help to fix it and could not give me a straight answer on what exactly was wrong so to sum it up in six weeks they did six hours worth of work and it took them a minimum of two weeks to even get to my truck it ran and drove before I took it to them and when I took it out of the shop It only runs
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July 2021 by Katie Moore Edmonds
We have had 2 of our cars serviced by L&P in the last year and both times we had wonderful service. I would highly recommend them for your vehicle repair needs.
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July 2021 by Jonathan Polosky
Best mechanics and reasonably priced
