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June 2024 by Dr. L. Thomas
Having issues with transmission I bought in January 2024 and can't reach anyone. It is under extended warranty. I have emailed,called, left messages. It wasn't that hard when they wanted to make a sell. Don't do business here it shouldn't be that hard to reach someone when there is an issue. Don't be sold on the 3 year warranty deal either.
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May 2024 by Ricela Castro
This pathetic company deserves 0 stars! Debbie is a thief along with Sarah and Tamra. Id be embarrassed to work for a company like this. Owner has no back bone. Feel bad for Debbie’s husband, running this “business” down to the ground. Karma is real. I know they will all get there’s for running a scam. Debbie, Sara and Tamara straight scum.
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April 2024 by Cass Morrissette
I received a motor from thees people and it had a crack in the alternator housing so I call them and talk with Sarah and she told me that she would take care of it she promised so she sent me some paperwork to have the motor replaced and It was returned but after the return I have never heard anything from her and anyone and now you can't even get through to them it's like they never exist I am going to report them to the better business bureau and to whoever I have to get my money back do not do any business with these people
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March 2024 by Allen Burnett
Don't do business with these people they stole my money
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March 2024 by Tt E
If I could do a negative star I would. DO NOT USE this company. They do not honor a word they say. I was ripped off of 1,200$$. Find another company with better responsiveness customer svs and quality parts. You will regret selecting them.
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October 2023 by Cam James Kent
Awesome company and best customer service.
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October 2023 by Tim M
I contacted Part Network mid August looking for a motor for my Dodge truck. ****** was great to work with in the beginning and was very easy to get a hold of if I had questions. I ordered my motor August 22, 2023 and it arrived it arrived September 14th. After I ordered the motor it was almost impossible to reach anyone when calling their office. ****** was always out and I always received her voice mail. I would leave a voice mail, send her a text and email and would not hear back from her or anyone most of the time. ****** did reply via text a couple of times. I understand she had some stuff she was dealing with outside of work that kept her out of the office. When I called the other numbers I would have to call repeatedly before I would get a live person on the phone. When the motor arrived I was not impressed and was very unhappy with how it looked. The motor looked like it had been sitting in someone's yard that lived on a dirt road for a year. It was filthy, some of the wires were cut, the throttle body had a old dirty rag stuffed in it to keep debris out, and the motor was strapped to a wooden pallet with bailing wire. I called, emailed and text several times but never got a reply or call back from anyone. My mechanic told me not to stress and let him get into it to check it all out. He called me a week later and said he has the engines swapped and my truck is ready to go. He said that once he got the motor taken apart and was able to look inside the motor and inspect it that he was confident it was a good motor. He brought my truck to me and said it runs great. I have been driving it for three days now and I have to say..... I am very happy with the motor. It runs great, has great power and runs quiet. An experience that started off good, and then quickly turned questionable ended on a great note with the motor I bought from Part Network running great. Never judge a book by its cover, or in this case never judge a motor by the dirt on it.
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September 2023 by Madia M.
I purchased an engine through this company, not knowing that the person who sold me the engine had never seen it! The company is in Alabama and my engine was in Tennessee. When I got the engine that was to go into a 2011 Yukon XL, it was the wrong engine. After 6 weeks of arguing they had my mechanic send the engine back, only to say that the mechanic locked the engine up. They claim that it got wet!! In LOUISIANA, in July 2023!! They now, after spending $2800.00 on the wrong engine want me to send them $600.00 for another one.They want me to trust them again?
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August 2023 by Ashley Gary
I wish I can put negative stars! My husband and I own a mechanic shop and 2 of our customers ordered their parts from this joke of a business and one customer got sent a junk motor with rust inside and out, and the other customer got sent a completely wrong transmission!! And to top it off they will not refund their money!!!
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August 2023 by Shane Fiumara
Tried getting a quote from them multiple times. They'd ask for Vin, I'd send it over, only to never get a response. Got an email from sales asking if I was still interested and that they needed more info. Send them more info... No response again.
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August 2023 by Darlene Skinner
Always has the best customer service, answers any questions that I have!! Will always shop with this company
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July 2023 by Skye Martin
Like most consumers I was apprehensive of online buying.But after requesting information and speaking with the owner she made the whole process totally painless. Asked many questions about the type of part I needed and the style and many of the components that go with it. Gave me a range of mileage and informed me in detail about the warranty that was offered. I was also informed about delivery options and was asked where and how It was to be delivered.Any questions that I had was answered in a timely manner and professionally. I received my part as for our delivery agreement and took it to have installed by a mechanic as per the warranty agreement. I've had no issue with my part and would definitely recommend to my friends and family. Thank you for being so professional and caring for the issues that were going on with my vehicle.
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July 2023 by Kenny Ward
I ordered this motor for my Honda and it was shipped fast and exactly as described. We drive this car everyday so this was a life saver for my family. I will definitely use them again if needed and recommend them to all my family and friends 5 stars all the way around
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July 2023 by Julie Ornelas
I needed an engine for my truck, Debbie shipped one straight to my mechainc, it was installed and runs good. Would definitely recommend and purchase from again.
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July 2023 by Valorie LeBatard
Got a motor from here for my Toyota....Shipping was fast people were courteous.... Will think of them for any future parts.
