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February 2024 by Ginger Haught
We've stayed a month & a half because my husband is working in Mobile, for the most part I wanted to leave a review because of the maintenance man's integrity, apparently my 7 year old dropped his tablet before we left to go eat, we never even noticed but the maintenance man brought it straight to us.. This man deserves a raise he could've left it & let someone else deal with it, but he returned it straight to us.. ?
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January 2024 by John Early
I would and stay here anytime I'm in this area and for me it's like
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November 2023 by carlecia montgomery
The staff was very helpful and courteous. The rooms were ok, pretty clean. Pets can stay for free. Pool area is small, but clean. It’s close to Walmart, Waffle House, Krystal’s, and a few other convenient places.
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November 2023 by Robert Strickland
Had a horrible experience. Power to room exployed sparked out on my girlfriend. The two lamps that worked blew out. Called manager asked for a refund she said no. Will not book here again. Deserves a no star!!!!!!
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August 2023 by Brittany Hall
I mean read all the reviews. To the T. The place was absolutely disgusting. Everything was dirty. Bed linens looked like they had never been washed. The lady working the desk said that's not her first job and you could tell she didn't care about anything. Room smelled awful no towels no ice. It was just horrible all together.
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August 2023 by Jayna Copeland
I felt the customer service could’ve been better , instead of manager blaming the guests for their rooms being dirty - the customer is always right approach would’ve been appropriate in this case. They lied about time I was in room and refused to take responsibility for their unclean room and only refunded my early check in fee . I should’ve been refunded for half of my room. I Checked in at 6 am and was out by 9 am because of the unbearable smell. Adrian was the only helpful employee that was willing to TRY and help. I DO NOT RECOMMEND ***Rooms: Unclean
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August 2023 by Dyoxx Zr66z (Aaron66z)
Hotel is generally ok, the night staff could be a little more friendly, Caroline is stand offish and isn’t rude really but isn’t polite.
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August 2023 by Amalia Torres
Horrible room there was alot humidity in room floor and furniture were wet there were Flys in room we just wanted some where to sleep since we had driven for hours ?never again ?Rooms: Humidity wet floors
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August 2023 by Hope Guillotte
Myself and my young daughter rented a room due to my air conditioning going out after unpacking and getting comfortable I started to itch therefore I got up to see why I was itching so bad I pulled back the sheets they were filthy there was dirt all over them therefore then I pulled off the final sheet to find a bed bug which I have included inb this review so I went to office to confront this issue and the night clerk was acting as she never seen that before working there she moved us to different room at 10.00 at night the second room was little cleaner but dirt trash behind dresser the beds were still nasty she gave us a discount and we went else where please be very careful and mindful when renting from this establishment ;
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July 2023 by Gabriel Șerban
The bathroom wasn’t clean. You could see soap, water on the floor as if someone just took a shower there
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June 2023 by Ariannah Sheppard
I love this hotel so much the quality and the staff are just as amazing as can be!
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June 2023 by Marico Shingles
Clean, friendly staff, and very peaceful! I loved everything about this hotel! ?
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June 2023 by Richard Nelson
Great place to stay! Martha and Donna was very helpful! ?
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June 2023 by Billy Jean
Needed a place last minute & this didn’t disappoint! Very well kept!?
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May 2023 by Mz IzzieE
The absolute cleanest hotel I've stayed in!My disgust most times staying in hotels is, and my children and I had to spend over 3 months in several different hotels while relocating. They Never clean the air condition filters, they are more than disgusting!Not at this location! I could see through the filter, not even the slightest bit dirty. Happy Happy girl! Lol but I have severe allergies and dirty nasty inch thick dust coated filters make them go in overdrive..why wouldn't they clean them!!!The other thing is they don't usually clean the switch plates where hundreds of germy hands have touched. Gross! Usually only get that attention to detail is in the more high end hotels. Red Roof Saraland operates with their friendliness, helpfulness, cleaning ethics and the price is very reasonable.Being open policy pet welcoming with no extra charge took all the stress out of hotel living while our family was transitioningRooms: Extremely clean and comfortable, nice size room for normal traveling staysSafety: Very safe areaWalkability: It's at a very busy intersection right off the interstate with almost everything you need right there, Walmart, restaurants, gas station, other hotels and miscellaneous small businesses. You can certainly walk everything is within a couple of blocks of each other, just be cautious when crossing roads.
