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April 2024 by Mallory Pierocich
TERRIBLE service. my fiancé and i were on a 13 hour road trip with his 2 little sisters and placed an online order for 5 things! our order didn't even consist of a meal. 5 separate snack items. we ended up sitting and waiting for over an hour for our order. we did press the button and asked the lady if our food was almost done and informed her that we had been waiting for over 45 minutes, and she just said "it'll be a few minutes". we waited another 30 minutes. cars were pulling up, placing orders, and getting their food before ours which made me LIVID. i will never be back here and will never EVER recommend it to anyone. save your money.
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March 2024 by Sarah Shirah
Employee sat on phone for over 20 minutes while we waited in drive thru.
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March 2024 by Veronica Pettway
Great customer service. Hot delicious food. ?
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March 2024 by Karen Hall
Always
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March 2024 by Ashley Klingsmith
My food was okay but my daughter's kids meal cheeseburger was so old and hard.
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February 2024 by Darcie Bryant
We just had an order a bit ago that was just under 34 dollars. From the time the order went in, to when it finally came out, was 25 minutes. We had 2 drinks, 2 orders of large cheese sticks, 1 BBQ pork sandwich and 1 chicken toaster. To start, I have no idea why it took that long. Also, for taking that long, the only thing we didn't have an issue with was the drinks. The BBQ pork sandwich was missing meat. So very little but a massive amount of sauce. It just dripped out in globs. Very disappointing. The chicken toaster was missing cheese and the bacon was small as well as borderline burnt. And the cheese sticks. Half of them were almost hot. The other half were mildly luke warm. I have zero idea what took almost half an hour and had this many issues. I would have asked for a manager and a refund but because of the time, I was already late and had my 3 children with me. Very sad..
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February 2024 by Richard Lewis
I had a big order for my business, and they were quicker than most fast food places around.
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February 2024 by Jessica Reed
got food for my sister because she loves this
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January 2024 by Rebecca Wood
I absolutely love sonic I've been going there mon thru Friday every week for 5yrs I love the manager and the staff always super nice to me and knows exactly what I
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January 2024 by Sandra Brown
Clean, fast and friendly service! It's my favorite place to grab something to eat and drink. I will always be coming back!
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January 2024 by Sybil Humphrey Rivers
Disconnected serving ice cream cones! But can still get their good ice cream I'm a cup!
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December 2023 by Robert Jeter
Love the footlong chili cheese
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December 2023 by Darren Guillory
The Sonic in Saraland might as well shut the doors. They can't get an order right even when you order by number. Ordered a burger and got home to a chicken sandwich. The fries and tots were old and cold. I highly recommend something else.
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November 2023 by Brandie “Brandielicious” Peterson
Good was refried n rubbery. Just hit or miss with that place.
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November 2023 by Allison Chestang
Made mobile order at 12:56 in the parking lot & pulled to the speaker and pushed the button. Nresponse. Waited for 15 min & pushed it again she says they're only doing driving thru. Now I gotta sit in the drive thru for 20 more min just for 2 slushies that I can't cancel.
