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April 2024 by Myesha Geotcha
The worked named Cade is very unprofessional. He had in ear buds the while time and you had to wave to catch his attention and repeat yourself multiple times. They got my online order wrong. When I came back for a remake CADE proceeded to tell me" ain't nothing I can do about it" all while signing along to his music blasting from his ear pod. The employee Karma pushed past him and kindly remade my sandwich. Subway do better. The young man can not count change either. Get that young lady some real help. Cade you're rude sir!
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February 2024 by Robert Stanley
1. Restaurant was dirty and workers did not meet Alabama state requirements for food handling. Long pointy nails, hair down outside of hat.2. Service as awful - Meth mouth the lady who initiated my order became very put out and visible ticked off when I asked for a salad. She didnt tell me what kind they have. I didnt know any sub can be a salad. There are no signs. I only know from prior visits to other Subway Restaurants that they indeed do have a chopped salad. The tall African American woman next to her who was handed off my order began complaining in regard to me being told that they could make a salad. She was muttering to meth mouth about the bowls, and from now on tell them no we dont do salads.3. Tables are sticky, and soft drink area is dirty.4. Hopefully Jersey Mikes, and Firehouse eventually puts this place out of business. poor quality food and poor attitudes are why I will not be back.
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January 2024 by Kennedy Canfield
Worst subway I’ve been to, got my entire order wrong from the bread to the sauces. Asked for extra pickles she put no pickles on it… I explained to her my order was completely wrong, she had an attitude the entire time making it. I asked if I could pay for extra pickles she said the policy is “2 pickles per side of the sandwich”. Been to multiple subways and never had them say this. Take the extra time and find a different location. Never been to a subway with this terrible of service. Called the manager and nothing was solved by that either. Completely incompetent employees.
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January 2024 by Tyana Sias
Yeah the black lady with the pixie cut was very rude. I came in and ordered a 6 inch build your own, and when she’s asking me about my sandwich she throws her hands up like I’m the one that’s bothering her. I’m the customer treat me like one, and not like I’m the one that’s bothering you. Girl if your not happy working there then find you another job, it’s a choice to show up, you’re the one that chose to work there.
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December 2023 by Estelle Turk
Today I picked up an order for our local firehouse and had one of the best experiences in friendly special customer service from this manager and her workers. There was a very minor delay with order but is insignificant because I had time but most importantly she went the extra to make sure my expectations were exceeded. Hoping that they and others will see that all is not lost!
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November 2023 by Todd Dunn
Great experience!
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November 2023 by Z
I recently visited Subway and had an absolutely fantastic experience. From the moment I walked in, I was greeted by friendly staff who were eager to help me. A'Leria was the one to serve me and she was very sweet and helpful. The sandwich she made for me was the best sandwich I had from there in a long time.
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November 2023 by Richard Sims
When I recently visited the service was efficient, and my sandwich was prepared quickly without compromising on quality by the A'Leria. She gave me great customer service.
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September 2023 by Donna Davis
The service was great. I wanted tomatoes, but they looked awful.
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September 2023 by Marilyn Lott
Subs are superb.
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September 2023 by Linda Whatley
Absolute worst customer service. The guy making the sandwiches was very rude and you could tell he did not want to be there. Will not recommend nor go to again. Lesson learned. Threw a gob of mayo on my sandwich and didn't even tried to fix it. I had to yell thank you too to the guy to get him to even say thank you to me. If you don't like the job, find something else! Being rude to people is not customer service! Jerk
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September 2023 by Kellie Williams
The food is always fresh, and the service is always amazing. I like to visit here because not only the food, but because I get treated with genuine hospitality and respect.
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June 2023 by Shayeda Jackson Jackson
This place so rude even down to the manager Rebecca Williams. I called her to let her know what was happening she answered her phone yeah. I said I'm customer. She yes I'm sleeping. Mind you I never explained the situation ?♀️
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May 2023 by Melanie J
My sandwich maker had an OK attitude. No one seemed like they wanted to be there, no one was really friendly, however my sandwich was tasty!
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May 2023 by Angela Patteson
When using the app food is always available when promised