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November 2023 by Morgan Burkett
Mavis Tires & Brakes in Saraland is truly the best around!!!! I went in with a flat tire expecting the worst and Brett, Nancy, and Justin took great care of everything. They worked quick and had me leaving very satisfied! Can’t recommend this place enough. If I ever find myself in this situation again, I will definitely be back! Thank you Brett, Nancy, and Justin!
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November 2023 by Natasha Myles
I Love great customer service!! I had questions about my 2014 Cadillac XTS and the teamwork that went into my concerns was very impressive… Shout out to Bret, Nancy, and Dakota keep up the good work?? Will be returning as a regular!!!
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October 2023 by Tim Ash
This place is amazing. The staff is friendly, knowledgeable, and attentive to my needs. Brett worked with me on the price and made sure everything was done correctly. If you need anything done to your vehicle please don’t go anywhere else! Go see Jason , Brett , Nancy or Justin!!!
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October 2023 by Arnesia Colvin
I was able to call Nancy and get a spot very quickly. The waiting area is quit comfortable and the staff is very friendly and helpful. My flat tired was fixed and put on in a great timeframe. 10 out of 10 recommend!!!
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October 2023 by Shaeex Mari
I received excellent customer service when I came in to get my tires checked. The staff was quick , thorough , and very knowledgeable when it came to my concerns for my tires! I will DEFINITELY be coming back! Thanks again!
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October 2023 by Jennifer Comalander
The second I walked in, I was met with a pleasant atmosphere. I got good prices for tires, and got great service. I definitely recommend coming here for any and all car problems yall have!
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September 2023 by Missy Coffey
This is a FANTASTIC place if business!!Brett Your The Greatest!!My boyfriend got stranded he was5 miles from the tire shop and Mavis Tire Shop went and pick him up put a new tire on the rim and brought him back to his vehical.They are Amazing!!!Thanks to all of you for being so quick and doing professional work!!God Will Bless You
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September 2023 by Jessica Harris
Mavis in Saraland did an awesome job fixing our flat! Brett had our tire patched and car ready to go quickly, and it was a busy Sunday afternoon. Definitely recommend Mavis!
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September 2023 by Venessa Pate
Amazing customer service. They took care of me very quickly. Very happy they were open later in the evening for those who work until 5pm. Will definitely use them again.
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September 2023 by James Banks
Prompt, courteous, friendly service. Job well done. One of the few tire stores open on Sunday so that was a big help for me. Will do business with again! Thanks Mavis
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September 2023 by Nancy Timberlake
Jason, is super helpful. Got me in and out and back on the road fast! Dakota was extremely helpful showing me how to check my own tire pressure! Thanks guys you rock!
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September 2023 by Julie Black
Bought a new tire while traveling through Saarland Ala. Got approximately 40 minutes down the road and that new tire lost air. Called to tell them what happened. They said come back but I explained that I couldn’t make it back on the donut. Took the car to another place who said the valve stem was faulty. They didn’t even check it , obviously Came back through after the weekend was over and they agreed to give a refund but computers were down. Made us wait 2 1/2 hours. Said we had to be physically present to get the refund even though I argued that they could just put it back on the card they charged it to. Finally I called another location and they called this clown and let him know he was wrong about us having to stay. Meanwhile my husband and I have had to get a hotel and miss work because of the faulty work of this tire shop. While waiting for our refund, 2 other mad customers came in with complaints. Let’s see if we even get a refund for all our troubles. Thank you to Roland at the Government st branch who set the manager of the Saarland branch straight.
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September 2023 by Christina Wooten
I would recommend Mavis Tires and Brakes off Shelton Beach RD to anyone needing the services they provide. I live 40 mins from this store but was in the area that day. Decided to get an oil change while I waited for a family member at a doctors appointment. AMAZING SERVICE. Especially the guy behind the counter, Brett. I think he is one of the managers. During our conversation, I informed him I would be traveling soon and took it upon himself to check all my lights, air pressure, tires for nails, and fluids. I thought that was very professional and thoughtful. The prices are affordable and I didn’t feel like I was getting ripped off for labor. Again, I live 40 mins away but will continue to use this location for services. Great job!
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August 2023 by Rosie M.
Originally took my truck to Mavis on Schillinger...what a disaster. Long story short, new tires installed were unbalanced, wheels not torqued, TPMS not checked, weights falling off etc... Took it to the Mavis in Saraland and they fixed everything. Runs great now. Thank you!
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August 2023 by Aryn Prescott
I was having issues with my 2016 Jeep Compass. I was having a steering wheel issue, but I went in to get a tire balanced that I needed to have done. They went above and beyond my expectations and ended up looking into the steering wheel issue as they noticed it as well. They ended up rotating my tires for me to help me out. I didn’t have a whole lot so I was just trying to do the bare minimum of what I could do. He helped me by rotating my tires and just ended up balancing all of them. I didn’t notice my steering wheel shaking anymore on my way back to my home. I’m thankful and glad I chose to go to Mavis! The man helping me I believe was the store manager named Jason, while Jason was looking into issues on my jeep I was speaking to a man named Brett, he was actually telling me a few ways to fix my other 1996 Jeep Grand Cherokee I had. He was knowledgeable himself on them since he said he had one before. Brett and Jason are very professional about their work! Brett told me where I could take it to replace my ECU since they didn’t do that service there. The man I spoke to at the place he recommended was also outstanding. They did an amazing job! Outstanding service! Outstanding team! Jason and Brett were both very kind to me! Looking forward to doing business with them when I need something! I truly didn’t even think I would get that kind of service somewhere, but I recommend them to anyone who is needing service for their vehicle!