V & L Nails is a nail salon that receives strong praise from many customers, who call it the best shop in Mobile and Saraland. Multiple reviews highlight that the staff is amazing, super sweet, friendly, and terrific at what they do, with customers stating their nails are done perfect and fantastic every time, leaving them never disappointed. Many report loving everyone who works there and recommend the salon highly. However, one customer reported a negative experience, describing it as the worst manicure and pedicure they ever had. They cited issues with water temperature during the pedicure, a lack of help choosing a color, and feeling that the staff was bothered by questions and requests, including a minor correction for a jagged nail. This customer also noted that their polish was not dry hours later. This experience contrasts sharply with the positive reviews, where customers feel well cared for and thrilled with the services for gel manicures and pedicures.