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February 2024 by Yazeed Al_Widyan
I got my appointment online to get my passport, when I got there she said we don’t do it anymore because we short staffed.
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January 2024 by tammy turner
It used to take a few days just to get my mail from Illinois to here. The last 6 months it has almost up to 14 days to get my mail from Illinois to Alabama I don't understand what Smith Station postal services but somebody needs to fix Smith's station Postal Service. The last 6 months it is really went downhill
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January 2024 by Emre Altman
Don't get a passport appointment here they don't even do them anymore
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December 2023 by Joni Davis
I've called several times today and no one answers the phone. I just wanted to let you know whoever the mail person was yesterday Thursday 11/30 left my package from Medline with prescriptions in it by the mailbox on side of the road. They could have driven up the drive way and left it in my yard. Anybody could have picked it up. Joni Davis. 3 Lee Road 573
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October 2023 by M O O N L I G H T
Worst ever, they can’t delivery Amazon packages correctly
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July 2023 by Lisa G
I made an appointment for my first passport. The employees were kind, professional, and helpful. Especially the very sweet blonde woman (I’m sorry I failed to remember her name).
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June 2023 by Gloria Duvall
I've never had anything negative to say about delivery. Our regular mail carrier always makes sure we get our mail. Here lately whenever I get a package that cannot be placed in my mailbox, it it is left on the ground at my gate. Whenever I know I'm getting a package, I deliberately leave my gate open so my package can be delivered to my front porch.( as I request. ) Today my gate was open but my packages were on the ground. I have the postal app on my phone that said my package had been delivered at 2 o'clock and left at front door!! I truly hate deceit I'm ashamed of whoever did this because it gives the rest of the postal workers a bad name. P.S. I have a very long driveway and cannot see my gate
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June 2023 by Top Quality Professionals
Update. The problems came from misunderstanding. The people in the office were very friendly and helpful.
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June 2023 by Gladiator Grandma
Very helpful person at the counter and mail carrier.
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April 2023 by Chris Underwood
Great Little post office. I use them all the time..
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February 2023 by K Schroeder
The workers are always courteous and helpful. I've been using this post office for over 18 years and have never had an issue or complaint
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August 2022 by April Ivey
Here in Smith Station Amazon gives the packages to Usps to deliver. They just sit there in Smiths for 2 or 3 days. Sometimes supposedly an attempt to deliver happens then I end up having to go to the post office to pick up. I have become to despise ordering online which I am sure makes them happy because it is less mail to deliver
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July 2022 by Deanna Foster
They won't deliver my packages says my driveway is bad...only one girl doesn't deliver it, but the other people will...I don't have that kind of money to fix my driveway and I'm disabled and hard for me to go there to pick up my packages
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July 2022 by A.T. Robinson (365atr)
Great Customer Service, which is amazing serving a large population with their current facility.
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May 2022 by Eve N
The clerk, who was handling passport applications was rude and arrogant. I had an appointment for my 2 year old and we were just few minutes late, because I had to change her. I still had some time left for my appointment, yet after asking me some private questions, this clerk told me that I have to reschedule, due to "no show".This was my second attempt to apply for a passport. The first one was at another USPS locations, where I came on time, but after waiting for 45 min, I had to leave because my child needed to eat and nap. It's ok for USPS to be late, but they don't tolerate you being few minutes later.Shame on you! I hope one day this clerk will be treated the way he treats others.
