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April 2024 by Robert Bjornson
On March 26th, 2024 around 6:04 pm we went through the drive through at the Jacks in Southside, Alabama. We ordered a # 1 combo with Dr. Pepper and two regular vanilla milkshakes. When I was drinking mine and got down to the last 1/3 I noticed a chunk of something in my shake. When I fished it out it appears to be a chunk of raw meat that's about 3/4" x 3/4" square and about 1/4" thick. See picture. Needless to say this ruined my appetite and made me sick to my stomach. I've tried calling the store at least 11 times and it just rings once and hangs up. Please contact me and I will bring the foreign object in.
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March 2024 by Joey Walker
Been getting breakfast every day for the past nine months have yet to get a brown biscuit. I asked for it every single morning finally fed up so I’m leaving a bad Google review I can go to the jacks in Hokes Bluff or Piedmont brown biscuit every time without even asking, their biscuits are just dough. Don’t waste your money at this location.
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March 2024 by Keenan Wynn
Great service and food!!!
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March 2024 by R L
We were driving by Jack's on Highway 77 in Southside and decided to stop in for lunch and we're glad we did!Their fried chicken was excellent and their slaw was some of the best we've eaten recently.Our cashier was friendly and service was prompt.The dining area was not exceptionally clean but it was toward the end of lunchtime so that's understandable.We will be back the next time we're in the area.
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February 2024 by Ashleigh White
I just want to brag on Jack’s in Southside! This is the second time I have used them for a class party and both times they were so friendly, timely, and willing to help with price to support a school function, and the chicken fingers are fantastic. I very much appreciate them and their service!
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February 2024 by Kevin McDonald
What happened Food was hot, fresh, and delicious. Accidentally, was given a chicken thigh instead of a breast. But, no biggie. Folks here are always so nice. The restaurant is always immaculate and sanitary. I highly recommend this restaurant.Parking: Ample parking on either side of the restaurant. Can accommodate 18-wheelers, RVs and, yes, even the National Olympic Team -GO Team USA!Wheelchair accessibility: You can roll to your heart's content.
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January 2024 by Pete Mason
Sausage and gravy biscuits can't be beat.
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January 2024 by Gina Reeves
The food and staff are great! They are very helpful. I've never had a errand in the drive thru, very consistent!
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January 2024 by Kaylynn Carver
I recently had went within the past month I had gotten a to-go order. I had found a curly hair in my food (chicken finger plate) and since then I haven’t ate there since. Over all I had no issues before the incident I would just recommend checking your food before eating it.
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January 2024 by Joyce W
Burger was ok. The mayo didn't cover the bread like I like, but the meat did. Salad was ok. Not a huge fan of iceberg, but I understand.
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January 2024 by Tosha Kirby
Southside jacks don't even deserve one star. It's everyday the food's wrong or the grease tastes like it was cooked in 1950.The grits Taste like water. And I would rather have ate out of the dumpster.It's a New Year. Maybe they will do better.
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January 2024 by Leigh
Oh how I love going to Jack's whenever I am home. The revamp they did a while back really turned this location around, and the food is always fantastic.
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January 2024 by ImpulseTravel Adventures
Breakfast DeluxeIt was so good, I forgot to take a picture prior to eating ?The breakfast was superb this morning. Websters dictionary couldn't describe how great it was. Breakfast is served til 11am also ?
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January 2024 by Wayne Dribnak
The food is delicious.
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January 2024 by Nicole Howard
Food was good but the bathrooms were absolutely disgusting. They need to hire someone that knows how to clean.
