Build-A-Bear Workshop in Spanish Fort offers customers the opportunity to create their own unique plush toys. Customers can add outfits, sounds, and scents to their furry friends, and even record a custom voice message to make the gift extra special. The store also hosts PAWsome parties, where guests can celebrate birthdays, office events, or community gatherings by customizing their own stuffed animals, participating in special heart ceremonies, and playing party games. Customers have praised the excellent customer service at Build-A-Bear Workshop. One reviewer expressed gratitude to Ms. Nyah for her helpful and understanding assistance with a bear-related issue. Another customer appreciated the respectful and memorable experience the staff provided during their visit to make memory bears for a special occasion. Reviewers also highlighted the knowledgeable and friendly staff, such as Carmen, who gave a great haircut, and the staff member who made a customer's son's birthday celebration enjoyable. Overall, Build-A-Bear Workshop in Spanish Fort is described as an awesome and memorable experience, with a helpful and attentive team dedicated to creating a special experience for every customer.
We made a birthday visit for my daughter and she had an incredible experience from start to finish. Gracelynn was so patient and just fabulous, she is an asset to the store.
September 2025
Built the Halloween stitch and kuromi love them both only issue I have is how quickly the newer voice boxes die out.
August 2025
We visited today for my angel nephew’s birthday to make memory bears and the staff were very respectful and understanding about the situation and made this such a memorable day for my sisters and I. Thank you so much for giving us such a great memory to look back on. ♥️
