Build-A-Bear Workshop in Spanish Fort offers customers the opportunity to create their own unique plush toys. Customers can add outfits, sounds, and scents to their furry friends, and even record a custom voice message to make the gift extra special. The store also hosts PAWsome parties, where guests can celebrate birthdays, office events, or community gatherings by customizing their own stuffed animals, participating in special heart ceremonies, and playing party games.
Customers have praised the excellent customer service at Build-A-Bear Workshop. One reviewer expressed gratitude to Ms. Nyah for her helpful and understanding assistance with a bear-related issue. Another customer appreciated the respectful and memorable experience the staff provided during their visit to make memory bears for a special occasion. Reviewers also highlighted the knowledgeable and friendly staff, such as Carmen, who gave a great haircut, and the staff member who made a customer's son's birthday celebration enjoyable.
Overall, Build-A-Bear Workshop in Spanish Fort is described as an awesome and memorable experience, with a helpful and attentive team dedicated to creating a special experience for every customer.
We took the grandkids for their birthday bears. The staff was incredibly friendly and the kids had a wonderful time.
March 2026
Had such a great time bringing my kids here! My only complaint was that it looked like there was an employee outside around the store. I don’t think I actually saw him go inside at all during our visit. Very unprofessional.
February 2026
It was delightful the last rally was helpful. We went for Valentine’s Day! It was her first time here and she got the biggest dog there! We loved it!
