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October 2025 by Morgan Ganey
Didn't find what I was looking for but it was customer appreciation day and they gave me a set of stemless wine glasses
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September 2025 by Virginia Callaway
Lifetime warranty doesn’t exactly mean what it says. Be sure to read the fine print.
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August 2025 by Elisia Barrs
It's really amazing how you can customize almost anything! I thought I was never going to find perfect chair for my bedroom, but because I got to pick my fabric and even the color of the legs, it's just perfect! The staff is really knowledgeable, and everybody was very nice.
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May 2025 by John T
Service and delivery 5 stars!
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May 2025 by Peggy Branch
Buying furniture is an investment. I decided to shop Lazy Boy because my sister bought her furniture at the store in Spanish Fort and was extremely satisfied. And I will say I have been as well.
I purchased the Kennedy Sofa and Love Seat, a Roundabout Ottoman, a Console, and two end tables. In addition, I purchased three rugs and one lamp. I am very happy with my choices!
The best part of this experience was the Sales Associate, Dylan Golden, and the Designer, Megan Burgess. They help me choose the perfect color and design for my room. They were very patient with me as I changed my mind several times.
I highly recommend Lazy Boy!
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March 2025 by Harold Hannah
Caution. Purchased a recliner. Picked up on Sunday afternoon and returned on Monday morning. Informed that my credit card would be credited. I called back a week later and was told it would take 7-10 days for accounting department to credit my card back. Also, called back on the 9th day. I kept getting the same run around. I filed a credit card dispute on the 10th day. It’s been 11 days and no action by Laz-Boy. I really don’t understand why they won’t process the credit. The sales person was very good, nice and helpful.
March 25, 2025. The chair was returned on Feb 17, 2025. It's now March 25, 2025. How long does it take to credit back to my account?
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January 2025 by Mark L Tate
Plenty of help, still tough to choose.
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October 2024 by Lisa Taylor
John, was great to work with and very helpful. Was greeted as soon as we walked through the door.
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October 2024 by Marlene Mesler
Elisia made the whole experience wonderful. She figured out what we needed and delivered on every point. She is the definition of both professionalism and kindness. I wish she lived next-door. Give the girl a raise! Love, lazy boy because of her!
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October 2024 by Becca
Delivery was well inside the window Thank Goodness. We were a Given a 4 hour window-
The guys were amazingly efficient and worked well together-they were friendly and I would highly recommend them both. They went above and beyond to make sure everything worked as it should - placed where we wanted it- and didn’t leave until then. Very pleased. Happy with our new couch and chairs order.
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October 2024 by Kathleen Fitch
Great help with choosing the right sofa bed with Babs at the Spanish Fort store. The delivery guys were awesome-very careful and made sure I could work everything.
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September 2024 by Don Poole
Great store. Large floor inventory makes shopping easy and enjoyable. Excellent sales reps. Very helpful and patient. We’ve bought multiple items there and will continue to. Location results in the store never being crowded. .
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September 2024 by Barbara Sprosty
Received our new chairs Friday. The one chair has a black spot on seat and second chair has a bad pucker in seam on arm rest. Waiting to see how company is going to correct the issues.
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August 2024 by Shaun Hogan
A wonderful experience!!!!
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August 2024 by Pam Becker
Elisia does a great job!
