PetSmart is a great place to bring a pet to shop for treats, beds, toys, and more, aiming to meet all of a pet's needs. The store offers a varied selection for dogs, cats, birds, fish, and small animals. Many customers report a positive experience with the very kind, helpful, and knowledgeable employees who provide immediate help. The staff is described as hospitable and an asset to the company, taking pride in their work and answering questions thoroughly. Select locations offer additional services, including a grooming department that is really good, leaving pets smelling good and soft. Some stores also have a Banfield veterinary office inside. The veterinary staff can show great compassion during difficult times. The store makes it easy to return any item, including food a pet does not like, contributing to a pleasant shopping experience. For fish keepers, the store maintains nice and clean tanks with happy and healthy fish. Customers can also shop online and pick up their items at the local store within two hours.
