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June 2025 by Titus Ferguson
Has everything you need and would expect from any Walgreens. Easily a 5 out of 5 find.
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May 2025 by Anne Kennedy
I love the savings I get at Walgreens. the staff is so helpful. I wish there was a Walgreens In Bay Minette!
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May 2025 by Karen Hamilton
Well supplied. Staff, including pharmacy staff, always friendly and helpful.
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March 2025 by John Hotchkiss
Customer service in the pharmacy at this particular Walgreens has really gone down hill. The pharmacy technician was less than helpful and made it obvious that she was not in the mood to help customers or focus on them when serving them. While they dress up in scrubs they are not licensed or trained pharmacists, nor entitled to behave as if they are better than the people on the customer side of the counter. While this particular visit was marked only by poor service and a terrible attitude, my last visit included a medication compatibility question left unanswered as the technician (Again NOT a pharmacist or MD, just playing dress up in scrubs) couldn’t be bothered to get or ask the pharmacist and just shrugged her shoulders. That from one wearing “Trainer” not trainee - on her name badge.
Continuation from my earlier visit today left on the previous survey… Went back in to get my 5 new to me prescriptions. Pharmacy technician was more helpful vs the terrrrrible experience earlier today. So I was handed 5 new to me medications - meaning I have never taken these before - without even an offer or suggestion for a consult with the pharmacist (The real person with a license and not a tech dressed in scrubs). I asked for one anyway and even the pharmacist acted annoyed to have to come speak to me. Now… Last time I checked we have 5 rights in medication - Right patient, right medication, right dose, right route, right time… Part of this is to protect the patient from possible medication reactions and interaction between medications….
So when did protecting the safety of patients become a secondary concern for Walgreens? In this case assuming the average patient will be able to read and fully understand the medication pamphlet and assess that to any other OTC medications or scripted meds they might be taking seems to be asking a lot.
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February 2025 by Tianna Green
Kind staff. Clean store.
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January 2025 by Hannah Rearden
The lady who works the drive through has been very unpleasant on multiple occasions. I have heard many people say the same thing. For this reason, I will be moving pharmacies.
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December 2024 by Jenny White
I get my prescriptions here bc my insurance makes me. It’s the only place locally. But I have issues with this pharmacy every single month. I take two meds, just two. And they cannot get them right. It’s thyroid medicine. I get a new prescription, for both, every year when I go to my doctor. And every month there is an issue filling at this pharmacy. I go to my doctor every September and this month, they say I am out of refills. What , no yall are just idiots. Then to get a 3 month supply, so I can go longer without dealing with them. Oh, that’s impossible. Last month, they gave me 22 pills, just a partial refill. Like, seriously. My script is for monthly refills, for 12 months. Then getting both my meds to be filled at the same time, yeah that’s really asking too much. Ridiculous. Beyond over it. And pray that I can change with new insurance at the beginning of the year. No two workers in the pharmacy answer the same.
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November 2024 by Chris Mcgalliard
Never use in an acute care situation ridiculous wait times
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September 2024 by Iryna Shandarovska
The worst customer service. I’m talking about the guy who stands on receiving fedex packages. So I bought fedex label online for sending some document. Usually when I come to send it they gives an envelope and attach my label to it. He said that he can’t give me an envelope because the don’t sell a supplies there. What?!! So I went to the different fedex where they gave me an envelope without any problems.
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September 2024 by Mason Downey
The pharmacist I spoke to when dropping off prescription lied to my face. Waited an hour and a half just to have to take it somewhere else. Hopefully this place goes out of business soon.
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September 2024 by Russell
Stella was a genuine and kind young lady at the pharmacy she took time to get me out when I came from orange beach to Spanish fort ......I was getting meds for my sister who has cancer
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September 2024 by Trinity Trawick
The pharmacy is so rude and they never have my prescriptions ready when they say they should be ready!! Very irritating when someone tells me one thing, but I go in and it won’t be ready until days later!
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July 2024 by Carson Ramsey
Over priced! I went to buy an SD card and it was $52 and that’s with 15% off. The exact same brand, version, and GB card is $15 at dollar general. The same PNY V10 u1 64gb. Is $40 less at dollar general.
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February 2024 by stephaniescott alexander
The Pharmacist is very professional and polite, however, most of the young techs need some serious basic training in customer service. I have had several young techs be nothing short of rude and argumentative at the drive up window. Management needs to teach this younger generation some respect and accountability.
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December 2023 by Robert Koen Sr
Love Walgreens
