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March 2024 by rubberneckin100
The employees are wonderful and always were able to fulfill my needs and Supplies.
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March 2024 by Nathan Kelley
Very nice and easy to deal with. Very prompt service.
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March 2024 by Evelyn Varner
Great job in handling my cpap supplies
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March 2024 by Angela Fausnight
They were so helpful and polite will make several more visits
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February 2024 by MEL PALMER
Our team works hard for our patients everyday! Come see us.
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February 2024 by Haley Ingram
I have used Coosa Valley Respiratory & Home Medical for most of two decades. They have always been helpful and kind when helping me navigate DME needs and the limitations of my health insurance. I highly recommend Coosa Valley Respiratory & Home Medical and I will continue doing business with them.
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February 2024 by Keisha King
This is absolutely the best equipment company I’ve came across during my years of doing patient care. You can call and ask questions and they will eagerly help you. Whether, they have it in store or have to order it. You will feel right at home with Mel, Quantina, Chris and Tom! Thank you guys for the wonderful experiences!
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February 2024 by Arlesa Grubbs
They’re the best especially working with the staff.
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November 2023 by Sue Miller
Never had so much trouble getting c- pap supplies. I have great insurance that pays for it all and I've been trying for months to get my supplies. Go in there today and they don't have what I need. These people don't deserve a business. I'm finding somewhere else to get my supplies. Tired of these people.
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March 2023 by Hollie Osbourn
Poor customer service, felt disrespected from the moment I walked in, not sure of the woman's name but right from the beginning she started telling me that I didn't have the right paperwork, they dont take my insurance- BCBS of Texas-, I can't prove my compliance(my SDHC card that came with my machine was corrupt and the Dr was unable to read it, plus the app that is suppose to be recording my usage has been useless since updates in October....it has a 1.6 star rating). I purchased my equipment using this same insurance back in April, I now need a new mask but unable to get it. I live in Sylacauga and want to promote the businesses here, but I feel pretty confident after leaving Coosa Valley Respiratory Supply they dont need or want my business.
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March 2023 by Tess Walden
Honestly, I don't know how they are still in business with the terrible customer service they offer. Never seen a business that goes out of their way to try not to sell you something.
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October 2022 by BradandSusan Ezekiel
The worst customer service. They do not care about their patients. Will not reach out when they need something. They put it aside. So patients suffer.
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March 2022 by Janet Hadley
Great customer service! They were so helpful and went out of their way to get my grandparents everything they needed when they were sick. They went above and beyond to make sure everything was taken care of. I highly recommend them!
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March 2022 by Falanda Huntley Bright
This company doesn't even deserve one star. I'm a double amputee and because my wheelchair was 5years old, they wouldn't even try to order a seat replacement for it. I feel like I was lied to because I went right in same town and had one ordered! I personally feel like it was because of my race! If you have to get medical equipment do not use them if you are an African-American! They will do anything to get more money for new equipment instead of assisting in getting your old one fixed.
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March 2021 by Julia Michelle Lowery
Everyone was very professional and very pleasent. They had a lot of knowledge about the equipment I needed and I would highly recommend them for your medical home equipment!!
