The Cricket Wireless Authorized Retailer is a well-regarded establishment with a team of dedicated and helpful staff. Customers consistently praise the amazing service they receive, with one reviewer describing the staff as "amazing" and treating them like they were "important instead of just another customer." The store is particularly known for its friendly and knowledgeable employees, such as Shannon, who has been highlighted as the "best part of this store" for his exceptional assistance. Despite a few isolated negative experiences, the overall sentiment is overwhelmingly positive, with customers expressing their loyalty to the Cricket Wireless brand and their appreciation for the store's excellent service.
Amazing staff great experience everyone treated me like I was important instead of like I was just another customer will come back
November 2023
I have been with cricket for almost ten years, it’s always been a pleasure going in but when I came in last week the guy Shannon was very nasty to me and I will not be going in there again until he’s gone. I will move my service to a different provider.
January 2023
Want to give a big shout out to the ladies at sylacauga cricket wireless they helped me with my every need. I love cricket service and won't choose any other carrier.