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July 2024 by Martha Lightsey
I took my prescription to Walgreens and picked up in a timely manner.
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May 2024 by Daphine Queen
I dropped off a prescription came back on 3 attwmpts and the medicine was not ready.
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April 2024 by Ronnie Davison
Walgreens in Sylacauga Alabama is the most unaccomadating business I have ever used.
I had a call to tell me my prescription was ready I went to the drive thru and asked if I could just get the 30 day supply and not the ninety day the attendant said yes but it would be 2 hrs so I said I can't wait just give me the ninety day and she said it would still by 2 hrs because she changed it in the system and they were all going to lunch.
Enjoy your lunch because I will be changing pharmacy.
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April 2024 by Shadi Dandan
I had the pleasure of being assisted by Kiera in the printing department, and I must say, what an exceptional experience it was. I needed to print some important documents for work, and Kiera went above and beyond in helping me. She expertly guided me through the process of uploading and sending the documents, and her kindness and warmth were truly remarkable. I cannot commend her enough for her outstanding customer service and her unwavering dedication to serving others. In a world where such levels of service are rare, it is truly refreshing to encounter someone like Kiera.
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December 2023 by Stacy Sanders
There is one lady that doesn't know how to run an insurance cards and another lady that always has an aditude. One of my meds was on backorder and when I asked if she could see if a different Walgreens might have it she said no I would need to call tarround and also call my Dr for a new prescription and have it sent to the different pharmacy. I will NEVER go here again. This is not the only time she has been rude between phone calls and in person.
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December 2023 by Maw Maw
Tonight the whole town come together for a Christmas parade. Walgreens always has their restrooms open during the parade, well tonight they decided to close them. I will definitely never shop here again! That is the most petty thing I've ever seen a business do.
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December 2023 by G H
Tonight the whole town come together for a Christmas parade. Walgreens always has their restrooms open during the parade, well tonight they decided to close them. I will definitely never shop here again! That is the most petty thing I've ever seen a business do.
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August 2023 by Jamie Frost
My youngest poured boiling water on her feet and it instantly caused the skin on the top of her feet to bubble up. My sister suggested getting Silvadene for the burns. Of course I don't have any and know nothing about it. So I call the pharmacy at the local Walgreens and the gentleman who took my call was very patient and let me know the medication is a prescription and after he answered a few of my questions the pharmacist agreed that going to the ER would be the best option. The pharmacist didn't have to be so patient or helpful, especially since I don't even use that pharmacy normally.
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July 2023 by alice martin
Pleasant as always
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July 2023 by large marge
The customer service gets worse each time I visit. I can't believe they are still open. I found a new pharmacy. Good bye
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March 2023 by Nero Reigns
Nakeshia very helpful helping me find miss stocked item
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February 2023 by Stella
This Walgreens location in Sylacauga has terrible customer Service.They never pick up the telephone after the autobot places you on hold; I have waited 50 minutes many times before...to still get no response.The cashiers are rude and act like they are doing you a favor.There drive through window is never in operation.When you call in for a refill and they have you a time it will be ready..it NEVER is!Corporate Walgreens needs to know these things.
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January 2023 by F W
The pharmacy is absolutely the most inept I have ever experienced and on multiple occasions, not just one. I honestly don't see how they are still in business. I would give them negative stars if possible.
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October 2022 by Serena Epperson
Im tired of talking to machines for one . I got transfered back and forth then put on hold it's 7:05 pm I know everybody's not studying medicine at this time that bad!
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August 2022 by Deena Allen
WHAT IS WRONG WITH YOUR PHONES?? For one!For 2.. I’ve been trying to get my medicine for 3 days!! This is ridiculous! You people DO NOT CARE ABOUT US!!Even as I waited patiently at the counter for over 20 minutes until I was FINALLY ACKNOWLEDGED!! I’m over it!Fill my medication. And I’ll move my prescription to another place.
