This CVS location provides a mixed but largely positive customer experience. Many customers report consistently excellent and friendly customer service from employees throughout the store, who are described as helpful, efficient, kind, understanding, and amazing. Specific praise is given for assistance at the photo kiosk and for the front-end store manager, who is noted as being very friendly and providing service as good as it gets. The pharmacy service receives strong commendation from some patients, particularly those transferring complex prescriptions. These customers highlight a pharmaceutical team that is amazing, reassuring, and goes the extra mile, offering helpful advice and filling important medications on time with no waiting, which greatly reduces stress. They feel treated like a human and highly recommend the team. However, other reviews mention hearing nothing but nightmares about the pharmacy and consistent complaints about its service, advising against using it. For general retail needs, the store is noted for having an awesome selection of goods, covering gift ideas and home life items that may not be found in larger big-box stores. Overall, while pharmacy experiences vary, the store itself is recognized for friendly staff and a wide product assortment.
The front end store manager John Brown is as good as it gets in regards to customer service. He was very friendly to not only myself but the other customers i saw in the store during my visit. Definitely will be back!
October 2022
Emily was very helpful with the photo kiosk-I would not have been able to get my photos without her assistance. She is friendly and efficient. I consistently receive excellent customer service at this CVS from all employees!!
August 2022
Mallorie was so sweet and fast with my little girls prescription for a bad ear infection and let me sit at the window as she mixed it up really quick. 10/10 reccomend!