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February 2024 by Heather C.
I am giving this storage unit a zero stars. First off they have security cameras and a secured code fence. THAT DOSENT MATTER. OUR CAR HAULER TRALER WAS BROKEN INTO AND THE Midgard self storage has stop communicating with us and sent a email telling us it's not there problem and to call our insurance company.!! Oh and we bought a lock from them due to in a time crunch and needing to go and they sold it double the amount and cheaply made. Thats how they say they are sorry. Oh wait we didn't even get that. Yes red flags. They are cheap for a reason. They even cleaned up the mess from the vandalism and didn't even tell us. Do not store your stuff here. Save yourself from feeling of being violated and treated badly, just find another storage unit. ALSO read whatever you are signing before you rent a unit. Snakes in the grass. Plus I saw some shady people inside this place. Not good. Stay away!!!
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January 2024 by Teresa G.
We have rented a unit here for more than a year. Understanding the cost of doing business has increased I was not surprised to have a rental increase in mid 2023. The increase was approximately $10 per month. It seems reasonable. However, during the holidays they decided to increase again and this time is was $40 per month. Two increases in less than a year at more than $50 is insane. We have since found a much better value closer to home. Save your money and shop around. You will likely find a better deal.
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November 2023 by N Logan
Prices are reasonable online but costly after return. Mileage is not accurate
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November 2023 by Wanda Fennell
THE SERVICE WAS GREAT PEOPLE FRIENDLY I WOULD USE THEM AGAIN
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September 2023 by johnny rucker
The staff is clueless.does not listen.raises rates without notice.just so everyone knows you have to give a 30 day notice before moving out or they keep charging you.i gave a 30 day notice the clerk did not note it and when I moved out midguard still trying to charge for another 30 days.i would not recommend this business.
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August 2023 by Agnes Breault
5 Star ! Aways an attendant who is ready and willing to help. Very clean and safe facility. Nathan provided great customer service and helped us find a unit that would be perfect for our needs.
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June 2023 by Jeffrey Williams
Clean and secure facility. Employees are helpful and pleasant to deal with
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May 2023 by Kraig Mayer
My experience with the company was excellent. I recommend this facility for all your storage needs.
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April 2023 by Cornelia Peoples
Dallas was the representative that helped me. She was very kind, she was smiling and very helpful. She didn’t have what I needed so she helped me find what I needed and reserved it for me. She even called around to find the truck that I needed. She was funny and pleasure to work with. Thank you for having someone like Dallas there at your service counter.
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April 2023 by Catawba Family
Price just keeps going up!Less the a year we started at $145. Mudguard buy them from Blackbox and it goes up to $169. Later Add $9.50 for insurance and another rate hike to $189 + insurance totaling $198.No longer open 24 hours a day without charging you another $10!
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April 2023 by Jonathan Rutherford
Be sure to get all the amounts you will be charged up front, mine went from $51 a month to over $90, also don't expect a paper receipt, eventhough this is normally expected when you are renting from someone, I do appreciate the electronic copy. Also the crampness (at least where my unit is, had only a few inches on each side to back a small uhaul truck into) of the site is also little aggravating. The staff was very nice and helpful, thank you Dalis.For a 10×10 that is hard to get to. Also a car was blocking the other end, WHY?FIRST MONTH $51ADMIN FEE $30INSURANCE $9.50Would I recommend? Yes but at least now you know!
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April 2023 by Mike O'Hara
Great people who are very friendly and helpful in understanding and answering/recommending your needs. Facility is clean , secure, and easy to maneuver larger trucks and trailers around.
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April 2023 by Amber M.
Very Clean, they have everything you will need for your move. The staff is very friendly and the facility is super secure.
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January 2023 by Sorlom Smoking Gun
Lady at the front desk was very very helpful and made it very easy to go ahead and put my trailer in its spot.
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January 2023 by Kaleb Kennedy
This company is a joke. I have had the same storage unit for many years. The previous owner never raised the rate. Now that midgard owns it they have raised the rate twice. They will continue to raise the rates until people don't want to pay them.