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July 2023 by Anita Taylor
Of 8 moves, this was by far the worst. We had over $20,000 broken and lost items. We have so far only received $7,000 from so called full replacement insurance. Use these movers and expect to lose many items and a lot of money.
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May 2023 by Jamie Erb
We are extremely satisfied with our moving experience with Allied Van lines! We highly recommend this company! From start to finish, they were thorough in every logistical detail along the way. They made what could have been a much more stressful situation go as smoothly as possible. The in-home estimate was accurate & reasonable. We had 2 pick-up locations, interim storage needs, 2 drop-off locations, the shipping of one vehicle, & a cross-country out-of-state move. They handled the complexity of our move with ease. Their staff had excellent communication throughout the entire process, and checked in often on the actual delivery day. The two separate moving teams who loaded & off-loaded the trucks were professional, friendly, efficient, and helpful. The only complaint is that one reclining chair was not reassembled correctly; we would have preferred it to not have been broken down in the first place. Had it been the same team though at the delivery site, this probably wouldn’t have even been an issue. Overall, we are so very pleased with our entire experience with Allied Van lines!
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April 2023 by Amellia Roberts
Don’t just run SPRINT away from this company!!! Do yourself a favor and spend the extra money for Two Men and a Truck!! Don’t make the mistake I did. When they wouldn’t place my rug they said “we don’t get paid to” I thought it was a joke! Not to mention they broke a light fixture getting furniture in the house which I have yet to hear anything about. I beg you to spend the extra money to for much better quality movers!!
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January 2023 by Jeremy Greeve
Their sales rep, Janet, was the only positive of this experience. The day of pickup I knew there would be problems when an hour passed their appointed time I called for an update and I was met with, “Oh no one called you? Oops.”When the driver finally arrived he seemed completely unprepared for the scope of our pickup. The movers managed to take no less than 3 smokes breaks in the first 30 mins of being in there. Their wrapping of our furniture was a joke especially our 65 in TV that they put a couple half boxes around and a few rotations of packing tape. This of course after they attempted to leave it and a mattress behind.Also if they tell you they’ll take lawnmowers be careful, they say to drain the gas off but it doesn’t have to be dry. Well they grabbed my mower, got it in the truck then flipped it on its side…to the drivers utter surprise…liquid came out. This led him to refusing to take my mower. $400 mower…with me leaving the next morning on a 700 mile drive and I’m told they won’t take it. And the fix for my inconvenience? They’d put a notation in the drivers record.One of the hardest things I ever had to do was to had the same driver at my drop off a $5k check knowing the absolute terrible service and treatment from this company I received. If you don’t have any other options I guess go with Allied but you’d probably get better service from a few day laborers and a uhaul.
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December 2022 by Debbie Shupe
I’ve moved many, many times in my life & Allied/Coleman were far & above any moving experience I’ve ever had! I plan on using them on all future moves. Shout out to my driver Andrew Jackson, who did an outstanding job.
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December 2022 by machelle farley
lots of damage , disrespectful to personal property, not on time, would never use again
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August 2022 by J Johnson
I was really impressed with my initial evaluation- the weight estimate was spot on and she was very responsive in initial communications. The driver was also excellent! However the day laborers hired to move my belongings were rather careless and several of my items were heavily damaged during transit- I'm still waiting on someone to contact me regarding reimbursement for those damages.
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August 2022 by George Cohen Jr
After i paid for services in order to get my items off the truck, the experience became terrible. They no longer cared about me or my things. Broken items, no call backs, dining room table didnt get un-crated until a week after delivery, vms ignored for almost a week.
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July 2022 by allison williams
Working to unpack our move. Allied Moving Company is a no go, friends. A $6k bill on top of broken furniture, squished marked fragile boxes, and tons of broken dishes (in squished boxes marked fragile).Wow, just wow. Six thousand dollars prepaid to demolish our crystal, china and antiques. I’m nauseated.Allied Moving Company. Steer clear.
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March 2020 by Mike I.
They packed boxes and moved a lot of furniture about 5 miles. The move was a total disaster. Almost everything had scratches and gouges. Damaged both fridge doors. Broke legs off furniture. Tore handles off doors. Packed some boxes super well and some were very poor. Very difficult to find someone to talk to in the office regarding scheduling so there was a lot of confusion during the move. Find someone else to move you.
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March 2020 by don perdue
Colman/Allied Van Lines employees made this move from Mobile Alabama to Crossville Tennessee a very worry free and stress free move. All of the people that we had contact with were very professional (except when I was being silly with them, they joined right in). If we ever have to move again they will be our go to people. I can’t say enough good things of the service they provided.
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November 2019 by Michele B.
Worst experience in 20 years of moving! If I could leave no stars I would!! We used the storage facility as well as the moving vans and we have many missing items that the company is claiming they are not responsible for, despite the fact that it was reported as soon as it was noticed within the first week of delivery. In addition to that, the unloading took longer than the packing and loading combined. The staff is evidently not able to work efficiently or they will hire anyone just to fill a spot. DO NOT USE THIS MOVER if you value your belongings. We thought we were secure since it's a national company - boy, did we learn the hard way!
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August 2019 by Patrick D.
Worst moving experience ever. We moved from Panama City Florida to Ocean Springs Mississippi, with temporary storage in Alabama. We paid over $500 for packing services, Mirror cartons and mattress cartons. They didn't use any packing cartons. They loaded everything directly on the truck. When I questioned them about the packing, I was told by the driver things would be packed at the storage facility. When our household goods arrived, they were in crates, and not a single mirror or mattress carton was in site. All of our mirrors were either missing or broken. Our mattress had plastic, but one end was exposed to the elements, and had black dirt and mold. Everything we owned had some form of damage. The dining room table made it with only 3 legs. We filed a claim, however We have yet to receive a response. We also are trying to get a refund for the lack of packing services and materials. I should have moved myself, because the cost was way to much for what we got. They even caused damage to our new home.
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July 2017 by Misty Mote
Worst moving experience of my ENTIRE life. Completely unorganized and inefficient! 4 days to pack a household and get one on the road to to a storage and another headed to Boston. I was told it's hard to coordinate when trucks are involved. REALLY??? It's a MOVING company. It's their JOB to provide trucks in a reasonable timeframe!!
