Metro by T-Mobile at 7325 Theodore Dawes Rd offers exceptional prepaid plans and 5G phones from top brands like Apple, Samsung, and OnePlus. Customers frequently praise the friendly and helpful staff, noting outstanding service and a welcoming atmosphere. Many reviews highlight the willingness of employees to assist with various needs, from phone selection to addressing issues with devices. A recent customer shared a positive experience, appreciating how staff handled a difficult situation with grace. While there have been some concerns regarding phone availability and billing discrepancies, the overall sentiment remains positive, with customers expressing satisfaction and loyalty after years of service. Visitors can expect a pleasant experience with knowledgeable employees ready to help.
Mr. James made porting my number out from my previous provider easy! He was very helpful and knowledgeable about the plans available with Metro.
February 2026
The girls helped me with my problem right away and got it fixed. I'll only be using this store from here on out
December 2025
Oh my goodness!!!! Mr James is absolutely amazing!!! He went above and beyond for me and my family, this is the only Metro I will go to from here on out! Thank you so much James for making my experience amazing and allowing me to experience a different side of Metro by T-Mobile
