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April 2025 by Veronica Holmes
Horrible customer service. The girl that answered the phone screamed at me for asking for a price. Hung up on me 3 times! Won't ever come back to that location!
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April 2025 by Amanda Brown
Had an online order for pick up, John and Allen were very helpful in getting everything together and loaded. Amazing customer service
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April 2025 by Andrea M “Frenchie” Horn-Brown
If you buy anything on clearance, it's nonrefundable or returnable. I got a pet bed that was the wrong kind, and it was never used, but I put it in the trunk of my car, and it got something on it so they said it was used and refused to take it back. That's not right, and I won't be going back.
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March 2025 by Mary Mary
Please update the time on Google.Both Mobile AL locations close at 7pm on Sundays.I went to this location and was advised the Schillenger location was open until 8pm only to drive there to find out they closed at 7pm.
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July 2024 by WE Hart
The deliveery driver is dangerous.
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July 2024 by Nathan Pugh
Awful company. Shop elsewhere.
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June 2024 by Nereyda Linn
Very good always find good deals ? and the employees very friendly and helpful ? ?
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February 2024 by jonathon morie
Great customer service
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December 2023 by Brunese Goodyear
I bought dog food thankfully we looked before we poured it and feed them but it was moldy it smelled so bad tried calling the store I got it from and a constant busy signal can’t get ahold of anyone this could have made my dogs sick
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December 2023 by Nina Smith
Sent feedback on a faulty product. I spent $500 in one day and sent an inquiry of my faulty product and have not been responded to. This is unacceptable. I bought an outdoor dog kennel. The material can be easily bent by hand or small dog. Came home to my dog running around in the road and still no action has been taken to fix this.
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October 2023 by Walks Wags
I called on the phone to have some equipment delivered to our location. The ordering on the website was giving me an issue. I called and a man named Chris had the best attitude and handled our issue and got the equipment delivered. I called the following day to order something we forgot and mention a part was missing Chris delivered everything on his way home. Excellent customer service!!! Thank you Chris !!!
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September 2023 by Rythm n Blues
Great quick shopping and deals
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September 2023 by Steve Kenyon
One stop shopping...love the place
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July 2023 by HELEN WILLIAMS
Good store with awesome employees who are will and ready to help. Never had a problem there.
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May 2023 by Angel Hatcher
Been going to tractor supply in west mobile. For a while now. Every time I asked a question, no one new the answer , nor could help me or my boyfriend. So we would just look up the answers on the internet. Just today, decided to do a big purchase . We looked it up as usual. Found what we wanted went there. And of course employees rude as always, made something up to not help us. We decided to go to the one in Theodore store. Wow!! What a difference!!! The spoke like they had knowledge of products they sell. New what they had!! All gave us excellent customer service!! The women cashier . Super nice got us help as soon as we walked in. I don’t remember her name. But the guy she called to help name was Noah, the other guy that helped, offered to deliver on his day off!!! This was way more than we expected!!! We will be driving out of our way to do our business with this store for now on!!! It was like night and day difference!!! Thank you Theodore tractor supply for your great customer service!!!
