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April 2024 by Darryl Mann
Mr. Lowrey put out pool in 11 years ago. He did in timely and with good quality. I have called and texted him numerous times over 11 years asking for advise and he has always been willing to help. Also has come out of his way to stop by and provide advise. This year, I needed to replace the liner so I called Mr. Lowrey. He worked with me to answer a bunch of questions and get the best price possible. A few days after the liner came in he sent over a few folks and they installed the liner and did a great job. Very satisfied with L&L Pool. D. Mann
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April 2024 by Bill Bradford
Initially called to have union valve put on. A few days later when backwashing pool noticed the union leaking. Called and was told it would be Monday or Tuesday the next week when they would get to it. Did not hear anything back,waited until Thursday and called. No response yet. I realize things come up but communication is appreciated,especially when you need to do things and you’re waiting at home.
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September 2023 by Angie Lipsey
I don't know if their employees drive their vehicles home but the way my sister was treated at Wal-Mart by these people or their employees is disgusting.
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May 2023 by Theresa Crisp
Our first experience was good with them getting everything setup. There was some mess ups but they took money off so they did us right. They never handed me a warranty packet I never asked cause it's was our first time doing this . 3 years later our pool liner is faded bad and wrinkling. I got a hold of them and The son said he would look for it cause by law they have to have the serial number recorded somewhere. 2 weeks later never heard back so I text back and he never responded. There not out of any money I would have to pay for labor and a percentage of the liner. I would not recommend this companyService: Inground pool installation
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November 2021 by Jamie Beach
L&L Pools has been helping me with my pool for several years now, since I first moved to my place in Kitchener. Mark and team have been so great for all the things from opening and closing to replacing parts and installing a new cover. I wanted to make sure I sent a good review to a well deserved team. Thanks Mark!
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November 2019 by Amy Frasier
Delane Lowery has more integrity in his little toe than most have their entire lives. We love our pool (put in Feb/March 2019), and Mr. Lowery has gone out of his way to help and be fair. I would recommend getting on his schedule QUICKLY!!! His son is awesome, as well! It's good to come across sweet, down-home, hardworking folks these days. Thanks L & L Pools!! ?
