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November 2023 by Gerkerry Jackson
SHAQUORIA WAS AMAZING!!!! Great customer service!!!! She treated me with respect and did all that she could to help solve my problem. Thank you SHAQUORIA!!!
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November 2023 by Laura Hawthorne
My name is Laura and I am very proud to be an Allstate customer. They have always been there for me when I needed them the most! Thank you Allstate!
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September 2023 by James Begun
Good people, good agency product. Too many Allstate Co.demands on customers' time with trivial requests and too many "If you don't do this, you'll no longer be receiving a credit you have been getting".
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September 2023 by Paul Richardson
If you don't ever want to hear from your agent, use this company, all you get is increases on your depreciating vehicle and no one will explain it to you. And since I bought the policy for the coverage and not the agent, the only thing I wanted was an explanation.To answer Mr. Norris response. Again, I don't think you see my point. When I was in the sales industry, I didn't wait for customers to call me that had problems with my company or myself. But if I did, I was first to reach out to them and solve the problem. I guess this is the new age where you can't depend on companies taking a pr0blem and resolving said problem. They want you to reach out to them over and over again. What ever happened to customer service? Do you not think this agency has my phone number or Email address? Of course they do. I think I've made my point. I'm not upset with the agency, just disappointed in their customer service.
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August 2023 by Corey Day
Michele has been wonderful. Helped me with the app when my camera wasn’t working properly. Quick to reply and very polite.
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August 2023 by Greg Cumuze
Michele was so helpful! Kind, informative, and efficient. Made me feel confident in my investment with Allstate.
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August 2023 by Linda Dyling
Michelle Foshee is a welcome addition to the Norris Insurance Agency, I'm glad you retained her from the Kip Lowe Insurance Agency. My husband and I used Michelle when she was with them, and she is very knowledgeable of all aspects of the Allstate Insurance Company. Continuity is a key proponent when you switch from one owner to another. Thanks, Michelle for all you do.
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August 2023 by Kem Anderson
My mother died in February 2023. I was given the task of paying the bills for my father. Both their home and Auto are with Allstate. Kip Lowe, the former owner, was wonderful from the beginning. However, Michelle at the Montgomery office has been invaluable! She makes everything so easy and is always so kind. I would give them 10 out of 10 stars if I could.
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August 2023 by Kelly Dingler
Michele Foshee at Allstate is AWESOME!!! She has been handling my personal insurance for years and her customer service is TOP NOTCH!!! So kind, knowledgeable, helpful, etc... Gives 110% in every request I have ever had!!!
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August 2023 by Mary Brand
I stopped by the Montgomery office and Michelle Foshee immediately greeted me and took me into her office. She discussed my auto policy and we made a few beneficial changes. I really appreciate her helping me. Great customer service!
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August 2023 by Victoria Glowacz
The women I have worked with, Michelle Foshee and Elizabeth Holly, have been wonderful in all aspects of handling my claim. So far, everything is easy. Keep up the great work!
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August 2023 by Kay Turpin
It is always a pleasure calling the office whenever I have questions or concerns. Michele is my favorite agent. She's always kind, and willing to help and all with a smile.She's the reason I decided to continue business with the company.
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August 2023 by Michael Grande
This team rocks! It took years for them to finally beat farmers and I love how they handled our accidents and the switch.Well, David, Nick, Carrie and Michelle, you Rock! Unfortunately Allstate lost to one of our previous insurers as I pulled out the good old loyalty card.This Team works to hard to keep us insured and answered our questions at any time.I wish I could stay but money talks but our connection will cross again as it has with my old provider many many years ago.I can’t thank you all enough for everything but Allstates new rates are wiping out any savings unfortunately and this creates the dysfunctional family effect dear corporate folks. Its the roots that keep a tree alive, not the leaves; lets keep that in mind when strategizing change to build national business.Lets keep doing business, not going back n forth, it’s exhausting ?Ill miss ya guys,Michael Grande
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July 2023 by Allen C.
Michelle did a excellent update with my policy, answered all my questions. Give her a gold star
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July 2023 by Kayla Roberson
Robyn has certainly helped with everything I needed after buying a new car. She’s very responsive and Johnny on the spot. Thankful to have an insurance company that genuinely takes care of you!
