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October 2024 by Bradley Slusser
Went in to get a haircut in Troy Alabama, no other customers, asked for a haircut, and was told they couldn't without downloading the app. WHAT A JOKE.. WONT EVER TRY THEM AGAIN.
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October 2024 by Timothy Majors
I have been a customer from Day One, my desire for a haircut has always got me past the absolute joke how this place operates. Today I walked in and I left... I was only customer. I tip I am very simple and I won't go back. I do not recommend this place the one in Dothan is worth the drive in comparison. Good luck..
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October 2024 by Seth Locke
I took my girlfriend here and she left nearly in tears. Daniel, the hairstylist, made her very uncomfortable, he yanked on her hair and chopped her hair into very uneven lines or not at all, poked her in the eye with the comb several times, didn't speak at all and smelt like cigarette smoke. By law hairstyles are required to have their license in view of the customers and according to her it wasn't there at all. Judging by the job he did I'd wager he didn't have one to begin with and probably got the job because"he knew a guy". If you have any care for your appearance DO NOT go to great clips. And I sincerely hope that Daniel learns how to cut with scissors, at least at a kindergarten level. If you risk it all and go anyways I suggest you don't interrupt Daniel's smoke break, lest you lose the ability to even put your hair in a ponytail.
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October 2024 by Bethany Luster
If you have long hair, do NOT go here. It was ridiculously uneven and there’s chunks of my hair that weren’t even cut. I asked for an inch off and three were chopped with 0 technique. The very front of my hair is now 4 inches shorter. The man cutting my hair also reeked of smoke and was incredibly rough and yanked on my hair and hit my eye with the comb about 5 times. If you care about overall experience, service, or results, go anywhere else.
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August 2024 by Corrine Fuller
EDIT:: I responded to the email, we were offered a refund but being we drove 30 min to get to Troy I haven't bothered wasting my gas to go get the refund, it won't fix the awful haircut.
Terrible. I took my son to get a before school cut.
Unfortunately I didn't stay inside during the cut because my son is old enough to say what he wants. They cut his hair much shorter than he asked plus it's very choppy and uneven. It's just all around horrible!!!!! Worst experience ever!!!!
The stylist barely spoke English or at least acted like they didn't understand us which should of been the first sign that the cut was going to be screwed up because they couldn't even respond with words when we showed what was wanted. The environment was very rushed and not welcoming, we were in a hurry and got screwed because this was literally the only place with an opening the day we were in town.
Regardless, the cut shouldn't of come out this awful!!! -10
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August 2024 by Victor Del Valle
Don't book online thinking it will save you time. It is first come first serve so if you booked your appointment for 3pm but it's full you have to wait quite a bit
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July 2024 by faye drudy
The sign out front CLEARY says walk inside welcome!! I came in and ask if someone was available and immediately Tina threw me a card and said I should make an appointment online.. umm thank you Karen but if walk ins aren't available then don't advertise!! js
she literally did an 10 min cut & layer with a pissy attitude the entire time and of course I'm a kinder human than she is & tipped 50%. as I was getting in my car she was stalking out the door with her stuff so I'll assume it was time for her to get off work. ??
my bad, but I promise you I won't bother your establishment again..
I had a Dr appointment and got off my job early and saw there wasn't anyone else there so I ran in. But I realize I shouldn't do that?? because walk ins welcome kinda really don't meat that in Troy??
Stylist: my stylist was Tina and I'll assume it was time for her to leave for the day?? I get that but do not advertise walk ins welcome if we're really not welcome. I have no issue paying for a cut, tipping for service, but don't treat me like I'm inconveniencing you by coming to your establishment. I was just in the area and saw no one was inside but one guy who was already being taken care of by a super sweet young lady btw.
But now I know when I need a quick cut and need an appointment to just go to a local salon who accepts walk ins without out an attitude.
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July 2024 by Perry Faulk
The reference photo I showed and my hair look nothing alike. My hair was cut in about seven minutes and it seemed rushed. Rest assured, I will not be coming back.
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June 2024 by Marc Taylor
On Tuesday I went to get my haircut as I normally do on the weekend. The manager wasn't there who usually cuts my hair. Everything in me said to leave but I continued in and the lady sitting down asked if I checked in. I said "Not yet, but I can". She looked annoyed got up and went to the register grabbed the paper and started reading it. I said everything is still the same as normal for the cut and line the beard. She started cutting my hair with shorter lengths at different spots the last person never touched. I started getting concerned and then she grabbed my beard and cut it down low without me asking. I was in shock as I didn't ask for this and it happened so fast. Her fingers smelled like cigarettes and I wanted to gag the whole time. My beard is uneven and my hair is cut to super short and not even the right length I normally get. When she told me I was done I went to stand up with the white paper collar halfway around my neck and the apron around me still. She was dropping things everywhere during the hair cut. It was the worse experience ever here. She didn't even do my neck line at all. It was as if this lady had never cut anyones hair before. I paid and left. I got to my car and looked at what my hair looks like and it was absolutely horrible.
She was not professional and I don't even think she wanted to cut my hair. She seemed aggravated from having to get off her phone and stand up out of the chair she was relaxing in. I am not coming back again and that makes me sad because I really liked this place until this experience.
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June 2024 by Home Inspections By Chris Rose
I’m not big on apps, I’m old that being said the nice lady always signed me in. Today a new lady told me I couldn’t get my haircut unless I signed in and just ignored me wouldn’t help me sign in. She told me I couldn’t get my haircut if I don’t have an app. Very rude.
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April 2024 by Arn2015 N
Bad haircuts they need to go back to class
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April 2024 by Luke Young
I've been trying for the better part of a year to grow my hair out. I went in and asked for my split ends to be cut. They proceeded to cut half of my hair off. They set me back 3+ months on growing my hair out.
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April 2024 by Ann Milana
I got there. Told the stylist how I wanted my hair cut. She said that wouldn't do on me and proceeded to cut away. When asked what I thought, I responded I did not like it. She got all puffy and just started clipping away. I was so anxious to leave. I just told her to stop. I got up to pay and my husband looked at me and asked what happened! I look terrible! I bought a can of hairspray to try to fix it when I got home. Now I am waiting for an appointment at a reputable hairdresser to fix this mess.Never again Great Clips!
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March 2024 by Ashley Anderson
O’del does not need to cut long women’s hair. I went in for a 3 inch cut - I left almost in tears. Uneven, choppy, didn’t show me or let me look with a mirror. She left my part as it was and just cut. The difference between the sides was about 1/2 inch to 1 inch. I went to Montgomery and they said “oh it looks like o’del did that”.If she is there turn around and walk out.
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March 2024 by Brianna English
Amy was very caring and understanding. I went in feeling all hope was lost because of a health issue and Amy just let me vent. She was very sweet, caring, and understanding. Told her I'd be back when it was time to shave my head. She just said I'm here when you're ready but I know you got this and God has you!!
