Bill Jackson Ford is a family-owned dealership with over 30 years of trusted service in Troy and the Pike County area. Owned by a well-known name from Bill Jackson Chevy, GMC, the dealership now offers a full line of new Ford cars, trucks, and SUVs, along with preowned and certified preowned vehicles. Staffed with certified sales consultants and factory-trained technicians, the dealership provides a comprehensive Ford-certified service and parts department. It serves customers from Troy, Brundidge, Luverne, Brantley, Elba, Enterprise, Union Springs, Eufaula, Ozark, Andalusia, Montgomery, and Dothan. Customers praise the dealership for their easy and friendly car-buying experience, highlighting the professionalism and helpfulness of staff. Many appreciate the detailed explanations from staff members, which build confidence and trust. The team is known for going the extra mile, especially when helping customers find the right options for their vehicles or fleet needs. Dealership representatives are described as responsive, honest, and straight with customers, making the process smooth and enjoyable. Overall, Bill Jackson Ford is recognized for exceptional customer service, making repeat business and referrals common among satisfied clients.
Diagnosed issues with my vehicle. Communicated clearly the options available. Once my decision was made, communicated clearly the expected completion date and kept me updated throughout the process. Could not be happier with the service provided.
August 2024
service is very good but took 3 hrs to complete. will use pickup and return service in the future.
July 2024
Our car buying experience at Bill Jackson Ford was the best I have ever had. Easy, not pushy communication with our salesperson Michael led to a sale. The staff were professional and friendly. I would gladly do business with them again.
