Premier Chrysler Dodge Jeep Ram of Troy, under new ownership as of June 2024, is committed to providing a relaxed and enjoyable car buying and service experience. Multiple reviews highlight it as the best car buying experience customers have ever had, with a fast, helpful, and professional process. The sales staff, management, and service teams are consistently described as great, amazing, friendly, kind, and extremely nice, often going above and beyond. They work with customers, not against them, and provide outstanding after-sale customer service, resolving issues quickly and professionally. The dealership earns high recommendations for both new and preowned vehicles, with reasonable prices and no unnecessary fees. While one customer noted the service department does not offer complimentary car washes, the overall sentiment is overwhelmingly positive, with many customers stating they would definitely return and refer friends and family.
