The UPS Store #2803 in Troy is a locally owned and operated business that offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the quick and painless service, especially when returning packages or handling UPS services. The staff is generally patient, understanding, and efficient, making visits smooth and easy. One customer described their experience as wonderful and quick, with fingerprinting completed in about five minutes. However, some reviews mention issues with customer service; in particular, a rude and condescending employee caused dissatisfaction, with a customer feeling the attitude was unprofessional and threatening to take their business elsewhere. Despite this negative encounter, most customers find the staff helpful and the location convenient. Overall, The UPS Store in Troy is known for its range of services and fast, friendly service, though occasional customer service concerns have been noted.
