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February 2024 by GoldTop556
Good drug store for Trussville. Nice, friendly staff.
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August 2023 by Rick Guilbeau
This CVS is in very close driving distance from our home so it is very convenient for picking up miscellaneous items such vitamins, supplements, bandages, contact lens supplies, greeting cards, etc. I like their customer bonus program where after you buy a certain dollar amount of goods, they give you discounts on your next purchase
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March 2023 by R D
The pharmacist, Justin Smith, has been blatantly and consistently rude. He completely lacks self control and he has an extreme and outrageous condescending tone. I will never ever use this location again. It may be time for me to leave CVS altogether. He took an oath that he definitely has not abided by. He has absolutely no kindness within him, especially as it concerns Black customers. It’s utterly disgusting and I have lost all respect for him. This type of behavior should not be tolerated. I’m a highly educated Black woman who has had a horrible experience with Justin on more than one occasion. He spoke to me like I was ignorant and then tried to taunt me when he was exposed for it. He is absolutely disgusting. He is arrogant and full of himself. Humility wins. Arrogance never ever will. He should not be allowed to work with people. It’s beyond disturbing and unsettling that he immediately gets upset when asked simple and respectful questions. Customers will have to call. No customer should ever be mistreated for doing so. Don’t waste your time at this pharmacy if you are looking for the consistency and kindness that all customers deserve. This is not my first time dealing with a racist pharmacist at CVS. If this is what CVS will continue to allow, I can easily move on to where I will be treated how I deserve to be.
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March 2023 by ROTN Reviews
Went here to get some cards made and had no idea how to us the machine. So of course I messed up. The lady working th counter didn't charge me for the mess ups, and helped me get what I wanted by walking me through the program. I will be back!
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March 2023 by R T
The pharmacist, Justin, has been blatantly and consistently rude. He completely lacks self control and he has an extreme and outrageous condescending tone. I will never ever use this location again and it may be time for me to leave CVS altogether. He took an oath that he definitely has not abided by. He has absolutely no kindness within him, especially as it concerns Black customers. It’s utterly disgusting and I have lost all respect for him. This type of behavior should not be tolerated. I’m a highly educated Black woman who has had a horrible experience with Justin on more than one occasion. He spoke to me like I was ignorant and then tried to taunt me when he was exposed for it. He is absolutely disgusting. He is arrogant and absolutely full of himself. He should not be allowed to work with people. It’s beyond disturbing and unsettling that he immediately gets upset when asked simple and respectful questions. Don’t waste your time at this pharmacy if you are looking for the consistency and kindness that all customers deserve. This is not my first time dealing with a racist pharmacist at CVS. If this is what CVS will continue to allow, I can easily move on to where I will be treated how I deserve to be.
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February 2023 by Mark Martin
Prescription transmitted by physician, arrived 2 hours after I was told it was to be ready only to find that only half of my prescriptions had been filled. Pharmacy offered no responsibility or solution for their mistake, except to wait until they got around to filling the prescription. This has been a recurring issue with this staff. It seems they have hired an inept staff with issues reading and following detailed prescriptions.
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January 2023 by Edward Campbell
It's a convenience store attached to a poorly run pharmacy. But that's what you should expect from pharmacy chains. Save your money and shop online or at Walmart or Target.
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November 2022 by Czarcazm W
I have been getting my meds from this pharmacy over 7 years and always have had top tier service, even when they are overwhelmed the staff and pharmacist are pleasant!
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October 2022 by Jordan Hill
I went to get my medication after being told by my physician my PA was approved. The guy in the pharmacy told me I could check back Monday to see if the PA was approved because it wasn’t approved yet. I walked away, then came back to ask if GoodRx would cover my prescription since I was withdrawing off my meds. Before I could ask, the female pharmacist said “uh oh.” ????? So I asked my question and the guy said no, because he said I didn’t have any refills. I left confused, so I called a pharmacist I know and asked what was up. He said that makes no sense and called the pharmacy to inquire about it. I was then able to pick up my prescription that had an approved PA and available refills. I’m lucky I knew someone to call and advocate for me and I feel sad that others will have to go without the medications they need just because the pharmacy staff doesn’t feel like looking into it.
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September 2022 by Debbie K.
Excellent staff pharmacist Wendy and Justin are great plus knowledgeable. Dexter and Beckie and Angie are professional remember my name and made me feel comfortable each time I'm in there. Thanks
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July 2022 by Nick Key
I gave up on CVS yrs ago. Just use Tyners. They make u feel better just talking to em. I give Tyners 5 stars
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April 2022 by GingoBellz
This pharmacy has an arrogant attitude toward filling prescriptions for recovering addicts. I am going to call the BBB and look into having this pharmacy investigated to see how pervasive they are about not filling these types of prescriptions. I strongly urge anyone else who has had a problem 2this pharmacy to please leave a review so the public can see what WE already know.
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March 2022 by Jordan Falk
I went to get my medication after being told by my physician my PA was approved. The guy in the pharmacy told me I could check back Monday to see if the PA was approved because it wasn’t approved yet. I walked away, then came back to ask if GoodRx would cover my prescription since I was withdrawing off my meds. Before I could ask, the female pharmacist said “uh oh.” ????? So I asked my question and the guy said no, because he said I didn’t have any refills. I left confused, so I called a pharmacist I know and asked what was up. He said that makes no sense and called the pharmacy to inquire about it. I was then able to pick up my prescription that had an approved PA and available refills. I’m lucky I knew someone to call and advocate for me and I feel sad that others will have to go without the medications they need just because the pharmacy staff doesn’t feel like looking into it.
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March 2022 by Lins
Make sure you don’t come in before 1:30 pm trying to use a GoodRx coupon because gos forbid they have to wait until after you check out to go to lunch
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December 2021 by Elisha Danielle
The lady there was the manager I guess. She was very rude I walk to the photo counter,and she ignored me. She did not speak or even look at me. There was noone there so there was no need to be rude or pretend i wasn't there.The other girl was nice that finally helped me .A white man came,and the lady I think her name is pallette spoke to him kindly ask if he needed help. I will not go back to this store. If this lady is a manager she needs some training on how to treat people. If I weren't a good person I would have had choice words for her. I'm sure she's just an unhappy individual ha.So this CVS in Trussville Alabama lost a customer due to lack of experience on how to treat customers ✌✌