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April 2024 by Chelsea Duhon
I stopped here for dinner , walked in at 6:00 p.m , waited about 10 mins in line before I had my order taken. Let me just say the "manager" Charles should NOT be in a kitchen. He told me it would be 20 minutes until my order was ready with was only a 8 piece fried chicken thighs and legs only. He was rude and seemed annoyed I wanted to wait for what I paid for. So while I been there 30 minutes waiting on my dinner , I heard Charles tell several workers that I was taking all the chicken like EXCUSE ME ?! How are y'all out of chicken in the middle of dinner rush ? And how is 1 order taking all your chicken ? That's a problem for one. For two no biscuits were made Manager Charles had to hurry and throw them in oven . Ridiculous wait for 1 meal.. And then I felt very uncomfortable and not welcomed because manager Charles was saying out loud how I was taking all the chicken and all I ordered was 1 8 piece family meal!! Will NOT be back!!
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April 2024 by Cat
Every time I have been to this location I have had a issue either my order has been wrong or the service has been extremely horrible and for example, today they had enough people but their line was an hour wait almost in the drive-through. I had asked for four ranches, and when I tried to get someone’s attention the five of them yea five all had their backs turned to the windows cutting up with Each other to get the other two, when I finally got someone’s attention. She was smart with me and told me they don’t have extra ranches, I watched the person in front of me before leaving trying to give back her ranches, and they said no keep them, they’re so stupid.
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March 2024 by Julie Ritchey Miles
Wrong order again at drive
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March 2024 by Matthew Wehrwein
Hamburger and fries were good. But the chicken was the worst I've had at any Jack's. Very dry and tasted like it had been sitting for hours.
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February 2024 by William Minyard
Food and service was good. It was the cleanest Jacks that I have been
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January 2024 by Justin K.
Every time we come to this Jack's they rush you through your order only to make you pull around as soon as you pay. Then once you get your food you will 80% of the time be going back to get your order fixed.
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January 2024 by Gordon Williams
Asked for sauce and was told it was in the bag,it was notBurgers had no
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January 2024 by Paula “The Traveling Unicorn” Moore
Error on making of order, but when it was pointed out the team remade both burgers & told us to keep all of it.
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January 2024 by Janice Staton
Everything was nice and food came quickly. I had my clients and they love going here.
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January 2024 by Dane Martin
Came thru the drive-thru at 10 AM on a Monday and ordered a steak biscuit combo and it was great. The team member at the window was super cool.
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January 2024 by George Little
As a hometown lad Jack's has ashtrays been special to me. Their burgers are alright, but they have a great breakfast.
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January 2024 by the Nana and paw paw show
Worst food it was cold an the staff was rude never eat here
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January 2024 by Haley lchan
Lazy workers put your hashbrowns in upside down so you have grease all over everything. Don't bother going unless you're going to eat inside.
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January 2024 by Apryl G
Quick and easy. Food was great.
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December 2023 by Jonathan W.
I don't understand poor reviews for this location. I go there almost every day and I've NEVER received poor service or food. They have a great staff and consistency great food.