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November 2023 by Shad Molck
These guys were awesome, I had them mount and balance my new tires and they did it fast and friendly and even though I know my wheels are bent from being old, they still got the balance just right so the car rolls smooth as glass. A lot of dedicated tire shops can't even pull that off, so I was super excited they did such great work! Will come back for all my tire needs! I would let them change my oil but I am a mechanic and do all my own work, I just don't have a tire machine.
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November 2023 by G M
Good place to actually get an oil change. Techs are thorough with checking under the hood and informing you if they see anything.A lot of places say you need an oil change every 3k. This is not always true. Look at your manual for your vehicles recommended oil change. Mine is 5k to 10k based on the oil I use. If a place tells you others wise it's just a way for them to make money. I know because my uncle was a master mechanic , so I will be coming here more often due to the quick service and honesty. Waited 25 min tops
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November 2023 by Colby Stanford
Very professional & trustworthy. I had started doing my own oil changes after a bad service received at express oil change, so am glad to have found a place I can feel good about doing oil changes on my 20 year old Land Rover & not damaging anything.
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November 2023 by Hannah Ellis
I absolutely love the staff at this location and that’s why I’ll continue going there. I look forward to seeing and chatting with them each time. Great crew and that’s why I’ll never go to another location.Service: Oil change
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November 2023 by Jeff Kadlec
The staff at this location are friendly, helpful, informative, and always willing to go the extra mile. I hope that this place never changes, because it really is a fantastic crew of people who work there.Services: Air & cabin filter replacement
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October 2023 by Lakesha Thomason
I stopped by Jiffy Lube because my “refill coolant” sensor came on. The young man with cornrows to the back informed me they couldn’t top off my fluids because I have a BMW and he needed to get approval from his manager. I waited every bit of 7minutes so I decided to leave. Before leaving he walked up to me saying I’ll have to decline. If you can’t top off coolant in ANY car you’re not a mechanic or technician. They either didn’t want to deal with me or truly can’t top fluid off on vehicles. I’ve done business with them in the past and they assisted me in the same vehicle. Different technicians of course. My last time EVER visiting Jiffy Lube!!! I’ll go to Express Oil Change, they would NEVER refuse to help.
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October 2023 by Charles Burns
The team leader at Jiffy Lube location was outstanding. The customer service was outstanding. The only issue I had or have they did not update the sticker in my window to let me know when my next oil change would be, and they did not reset the settings inside of the car on my panel. These are things that would be nice to have had them done since other locations do it without you When the next time your car need to be serviced I got a complete all change and filter change and also flushed the transmission fluid but none of the settings reset the changes on the service that was given to Jeanette very good location to get your cars SUV or truck or the in-service that keep up the good work
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October 2023 by J B
The greeting was the best part of the experience. After that I was escorted to the lobby. While in the lobby I was privy to a phone call the manager had with another customer about an issue. After the call the manager went to the tech that the complaint was on(same tech patching my tire) and had a discussion about the complaint. This seemed to frustrate the tech. He finished with my tire shortly after. Upon getting in my car I noticed I still had a low tire pressure fault. The tire that they had just patched was 20 psi low. They corrected the issue an I went about my way. Since then I have had to put air in my tire every day due to their improper patch, and will be having to get a new tire(even though this tire is only a year old). I feel is was the manager distracting the tech that caused the poor repair of the tire. I will not be going back and do not recommend.Service: Tires
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September 2023 by Quartez Cox
I’ve been there numerous times for an oil change But this time I went in to get my fluids topped off. Needless to say they didn’t top off anything. It seems as if the crew changes every time I go there I think I’m a find somewhere else to take my business. Because I cannot lose a motor to these guys if you’re lazy on someone else watch! But they are friendly and nice people!
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September 2023 by Darliah Adams
These guys are amazing! From opening the door when I arrived to sending me off in my car. They did a great thorough job!Service: Oil change
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September 2023 by Erin Morgan
I could not have imagined a more perfect experience in any way. The service technicians were most courteous, professional, and knowledgeable from the beginning. I was made aware of deals and specials before deciding what services I needed. The waiting room was very nice and equipped with complimentary drinks and WiFi. The wait time was far less than I expected and one of the service guys even walked me to my car and opened my door for me. I will not be going anywhere else!Services: Tires
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July 2023 by Susan Martin
I highly recommend Jiffy Lube on Chalkville Road in Trussville. The employees are kind, helpful, and efficient. I felt comfortable with Kelly's suggestions, but not pushed.Service: Oil change
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July 2023 by Matthew Mara
This is the first time I've used a jiffy lube, and I will be using them from now on! The Trussville team is excellent, and I highly recommend them! Fast getting me in, efficient, good attitudes, and honest.Service: Oil change
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July 2023 by Paul
These guys were awesome! Kelly Ann Brandon absolutely we’re a Godsend when I broke down. Their prices were more than reasonable as well. I highly recommend these guysService: Auto engine diagnostic
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July 2023 by Colton Pohlman
I got my oil changed in my work truck here and I am a stickler for leaky trucks on customer driveways pulled in customers house today and poured oil all on it, a week ago this place changed my oil and the oil filter was 2 threads from coming off, lazy workmanship. But Manager or owner was very nice I had left my coupon at the house and he had still gave me the discount. So if u don’t care if your vehicle locks up from lack of oil but want good service this is the place to go.Services: Air & cabin filter replacement
