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January 2024 by LJ Haycraft
Highly recommend. Matt specifically; he answered all my questions, responded quickly and did a follow up call to go back over everything. Happy everything is bundled and taken care of. Thanks Matt!!
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November 2023 by Sydney Strickland
Nicole was excellent and made everything super easy and understandable! So happy with my service!
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November 2023 by SHAWN RAINEY
Steve Frantz office is top notch !And Nicole is the best at going out of her way to make sure that everyone is taken care of in a timely manner.
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November 2023 by Ellie Chamness
Nicole and Matt were both so helpful and easy to work with. Highly recommend!
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March 2023 by David W Davis
He's awesome to work with. He pays attention to the details .
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March 2023 by Brooke Comfort (Brooke Comfort)
Highly recommend this agency for all your insurance needs.
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February 2023 by Brandon Tyler
Hands down not a good neighbor. Been paying for years and did not get any type of assistance or sympathy from anyone when I got in my 10mph fender bender in my 2015 Dodge Dart GT, they said estimate to fix is $10,000 but my salvage title would cost $5,700. Makes no sense for it to be a super expensive market but my value be given so low that it is totaled from such a small tap. Many customer support agents were super disrespectful and I’m disappointed. Only reason I gave a second star is because Matt Horsley is the best local agent you can find. He did everything he could to make it easier for me.
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February 2023 by Smoov Turner
Don’t usually do reviews but this one was worth it. State Farm is only good if you don’t get in an accident and don’t need any help otherwise you have way better rates at Progressive and at least the customer service is decent. State Farm was completely rude the whole process.Only good agent I talked to was Matt Horsley.
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December 2022 by Michael Taylor
I would not waste my time with this group. State Farm collected premiums from me for a long time and when a speeding ticket(by a teen) and a minor accident(by an adult) less than 3000 happened, they decided to drop us. What’s the purpose of paying for insurance if you get dropped the first time something minor happens? All the premiums I’ve paid over time should have well covered either of the incidents. Insurance is a rip off. Unfortunately, I studied to be an agent and passed the exams but couldn’t morally be a part of a group so crooked.
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April 2022 by Kenneth Sundberg
Steve and Matt are the best agents you could ask for! Very professional and there when you need them. Well Deer Season may need to ask for Matt! Lol
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April 2021 by celeste price
We have been with Steve at State Farm for about 5 years now. Through homeowner's, 4 cars, 3 campers, a boat and a bulldozer... Always quick to make any changes we need. And the efficient automated bill pay is the best.
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April 2021 by Victoria Gomez
Best insurance for cars and life! They're always so helpful and ready to answer any questions I have. I've never had issues with billing nor finances
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April 2021 by Lori Medders
I have always been able to reach my agent at anytime. And have received my quote and/or policies quickly. I highly recommend them.
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February 2021 by Anton Magro
Although the agent has supplied good customer service, I have to give this the lowest rate due to the actions and ineptitude of the State Farm claims department. I have had to micro manage this entire claim for an entire month. Yes boy to be lowballed by $100 of the lowest estimate. I initially stayed with State Farm after a move because of their reputation. They are not what they use to be. Geico has superior customer service, coverage and at lower rates.
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August 2020 by GOOGILLIONAIRE'S CLUB
Best Agent! Always helpful and great rates!
