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January 2024 by Darcy Reasoner
Look...Queen Brooke (sp?) has it all put together and running in the right direction! She's good at communication and the techs are thorough in checking everything possible with your vehicle. Our vehicle went in with 1 diagnosis from a competitor that could've been extremely expensive, but they looked everything over and saved us tons of money. Thank you Brooke and crew, ya'll are amazing and we will definitely send any of our fleet to you should the need arise.
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January 2024 by tyrome miller
Aamco staff and mechanics are very professional and honest about whatever your vehicle may or may not need...??????- Jermaine B.
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December 2023 by Lou E
I would highly recommend this place to anyone . I was very impressed with the service my daughter received from AAMCO. I live NY and my daughter goes to school in Tuscaloosa. We had her car (2018 Encore) towed there, and even over the phone Brooklyn was able to put me at ease. They fixed the problems (even the ones caused by the towing company and another mechanic), and the price was reasonable. The whole AAMCO team there is very professional and very good at what they do. Thank you. God Bless.
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November 2023 by Antoinetta Constance Perry
Brook (Queen B) was absolutely amazing! I brought my car in, within a few hours she had a full diagnostic. She ordered the parts and had them in the next day. The day after she called saying it was ready! I was in shock. Her customer service was a 10/10. I highly recommend this place. Shelby was very sweet as well. Thank you!
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November 2023 by Rup1109
I have a 1990 Mazda Miata that was stuck in reverse and no one in Tuscaloosa would touch it except Brook at Aamco!!!!! I would highly recommend them to anyone!!!!! I will be taking all my vehicles there from now on!!! Honest, friendly and trustworthyService: Engine repair
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November 2023 by Patrick R.
I have a 1990 Mazda Miata that was stuck in reverse and no one would help in town except Aamco!!!!!! I would highly recommend this business to anybody they do great work and are honest and trustworthy people!!!
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August 2023 by Eva Harris
I did not visit this place. I called to see if I could bring my car in, but was told they were backed up and had only one service person. I can't say I hate it or dislike it, therefore I gave 3 stars. I have never been there.
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June 2023 by Kelly Elizabeth
Brooke was honest and transparent about the price of the repair, compared with most other transmission shops in the area. She worked hard to get me back on the road as soon as possible. I know I can count on Brooke!
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June 2023 by Julie Palmer
Wanted me to pay to have my vehicle towed there after telling her the quote from a Previous Repair Shop of the repair I needed done.Makes no sense to call and get an estimate to save on cost if I have to tow it shop to shop. If I chose them and they found additional problems, we could cross that bridge when we got there. They want you to feel locked-in because you already paid for the towing and your vehicle is in their lot… so why not just have the repair there. UNREAL!Whatever happened to Customer Service?!Don’t go here. There’s plenty of shop to comp shop with that will provide Customer Service.
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April 2023 by Eric Stinson
Above and Beyond!!! Excellent Customer Service!!! I would highly recommend this place to anyone traveling or that is in the areaService: Air conditioning
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April 2023 by James Emerson
Brooklyn did a great job looking over my highlander and assessing the problems with it and coming up with a good solution to get it fixed .and the mechanics that work underneath her also did a professional job . they were really good about keeping me informed on the process . overall great experience and great workmanship also shelby which runs the office did a great job keeping me updated and a great job working with warranty solutions to find me a much better transmission.Over all it was a great experience. They will definitely be honest and shoot you straight. They’ll only fix what is broken. They wont pad the bill like others I have dealt with in the pastService: Transmission
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February 2023 by Asishanna Amunega
I don’t usually leave reviews but my experience at this particular AAMCO was impressive. I brought my car in for a rework/warranty claim; after a dubious AAMCO in Hattiesburg took my money and didn’t do a good job.Brooke was remarkably nice and understanding. She took her time to respond to me and made me feel welcomed. She also made sure I had a noteworthy experience.Steven, owner of this establishment, was extremely thoughtful and helpful. He personally reached out to me and ensured my concerns were met.I sincerely appreciate the professionalism and attitude of the employees in this establishment.Service: Transmission
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November 2022 by Noelle Thomas
Y'all! Brooke and her group do an AMAZING job! We had our vehicle towed to her shop without ever laying eyes on the business, and could not be happier with the service, the work performed, or the time it took to do it! So thankful to find somewhere that will work on the existing transmission and not just automatically put a new one in! Call them! You won't regret it!Service: Transmission
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October 2022 by Gavin McDougal
Brooklyn took great care of me. Their mechanics did good honest work and had my clutch repaired in little to no time. Hard to find places that will do only what your car needs. This is one of them. I highly recommend to anyone looking for clutch repair / transmission service.Service: Transmission
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October 2022 by Harris Vaughan
This place is fantastic and trustworthy. They explain everything well and know how to accommodate and assure a parent of a student that lives nine hours away. I highly recommend them. And ask for Brooklyn when you call. She’s the best.Services: Battery