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December 2023 by Tekno
I mainly go to O'Reilly on 15th, always have but I'll stop at this one once in awhile (it's actually closer) my only complaint is the biased attitudes towards certain ethnicities. That'll never change in this world I know despite the fact I'm totally unbiased and have more friends of different skin tones than my own, much more. I normally don't even say a thing because this will never change but during my last visit where as the clerk was very professional in regards to assisting me their mannerisms were totally unacceptable. What did it for me is the second after they helped me they turned towards a different customer the same shade and the manners and facial expressions greatly improved ? sad this will never ever change but nothing ever will until change indeed is taught and learned. I'll still give it a 4 out of 5 though ?
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November 2023 by Jamie Mcateer
The employees pick and choose who they want to help but refuse certain services to other's. Smh do better advance. I'll stick to O'Reilly's!!
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April 2023 by Thomas Stewart
I've had a couple of bad encounters with this location about them not honoring their side of the deal for parts thats under warranty and terrible customer service where the manager has an unprofessional attitude. I literally had to go to another location, explained the same situation, looked up and found in the system and was helped fashionably without any issues. Any other location in Tuscaloosa is better than this location.
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April 2023 by Olympia Jones
Great. Pay your employees more.
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November 2022 by Luther Ryans
Friendly informational people who like there job...
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October 2022 by Horace “Boogie” Copridge
Very knowledgeable employees.Mr. Darling takes the time to know the customers personally. He asked about my brother, who recently passed. I appreciate him. Be blessed!!
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September 2022 by Lakesha Tucker
Customer service was great
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July 2022 by Vanessa Knox
Hotter than hot day like this, I went in to advance auto parts with a dead battery for a jeep renegade. Well, I bought new one that had to be put on and this service person did above job requirements to remove the old battery and replace with new on this Hotter than Hot Day! Thanks so much! store#05949
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February 2022 by nashai hodge
Worst customer service ever!!!! Never hurt anyone to greet. Then to wait 30 minutes to checkout. When asking the other clerk if I could just simply purchase my single item… his response was yeah when he gets back meaning the guy who already had me waiting 30 minutes. No worries this location will NEVER get another penny from me.
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December 2021 by Kenneth Whitfield
Great service and knowledgeable staff.
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October 2021 by Tamela Graham
Always friendly... And love the fact that they know there customers.
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August 2021 by Tracie Giusto
Keanthony and Bobby were awesome on getting Me back on the road again ? My car smelt like rotten eggs , they diagnosed it in a hurry and installed the new one . Thanks for taking care of Me and My ride ?
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June 2021 by Andrea Howell
The service here was great! There was enough staff so that you didn't have to wait to get checked out and the part I needed was in stock!
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June 2021 by ابو شمسان
Z MART ????
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February 2021 by velvet burris
They always take good care of their customers
