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April 2024 by Dennis Meyer
Ridiculous extremely long line you drive to window the worker always on her cell phone
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March 2024 by Conner Weldon
It's garbage
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February 2024 by S. Gayle Huerter
Where's the beef ? Couldn't understand the counter waitress, biggest part of our hamburger was the bun and they were cold. The place was littered and dirty.....not planning to return.
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January 2024 by JJ Jordon
Me and my wife visited this location all the time, today has been one of the worst visit ever, and feel something has to be done with manangers fussing with the guest like we aren't always right the manager said her name was sheneka.. I wasn't getting and extra fry and don't care what my wife is saying I literally stood at the counter listening to the Manager go on and on about a fry the cashier clearly didn't hear about the add on. We wasn't coming to get no free fries I was actually gonna pay for the fries but after hearing that manager go on about "We ain't Finna give out nothing free" so unprofessional I will never return again u just lost a customer. I visited around 11:10am today.
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November 2023 by Jason Michael Braswell
So what time do they open? It's 640am ???? No one insite???? People go to help because of employees like these that work here, lazy.
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October 2023 by Christa Lodico
They have definitely made some major changes at this location. The employees seem to be better trained and more efficient. They were friendly and were able to get my order right on the first time. My food was hot and prepared relatively quickly. The restaurant seem to be clean and neat and in order. It was a little hot as the air conditioner did not seem to be working correctly however, it was working well in the children's play place and was extremely comfortable in there.Vegetarian options: There are vegetarian optionsDietary restrictions: They can accommodate dietary restrictions by requestParking: Parking was plentiful and easy-to-navigateKid-friendliness: They have a wonderful play place that was nice and clean and well air-conditioned with tables that you could sit and eat at while your childWheelchair accessibility: Very easy for wheelchairs to navigate from the parking lot and throughout the restaurant all the way through to the restrooms
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September 2023 by BidwellRunner
I usually won’t write a review for a fast food restaurant, but this service was so bad I had to write a review. When I walked in there was only one other person in the restaurant and even though there were a few in the drive-through line there were like five or six employees yet I stood at the register for close to 10 minutes before anyone came over to help. Then when they came over it was a gruff what do you want. I ordered she rang up my order and didn’t even say anything not even sorry for the wait. When my order was finally ready she handed it to me and as she was walking away finally mumbled A faint thanks.
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September 2023 by Kaisha Adams
Nasty attitude and open for breakfast yet not
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August 2023 by Anthony Montgomery
Could barely hear the girl at the speaker, at the window, she wouldn't even look at me and didn't
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August 2023 by Tony Walker
I ordered my food online 30 minutes before getting there and still had to wait another 20-45 minutes for my food.
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August 2023 by Michael Yielding
Do not eat here. Took 30 min to get my food. Doors always locked.
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July 2023 by Damond Grant
Far the worst bk ever cashier hates her job Supa on duty she is a unprofessional cook has a full Beard with no hair net and the cashier with strawberry hair is frustrated with her coworkers bk needs to address this starting with the shift lead in duty on 07/10/23 @1149
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July 2023 by Luke Smith
Months ago I would have listed this location as the best fast food restaurant in the Tuscaloosa downtown area, until my last 3 visits. Orders are wrong occasionally, breakfast croissant was cold, etc.
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May 2023 by andre leonard
Wrong orders bad attitude won eat there again.
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April 2023 by Shelly Stroud
We sat in the drive thru for 15 minutes & everyone was pulling off.