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November 2023
Horrible!! This location in Tuscaloosa, AL called the police on me for trying to deposit a $3000.00 check, even though I had 40 times that amount in multiple accounts with chase. Also they close on Saturdays without notice whenever the university of Alabama has a game. That's just incredibly inconvenient.
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March 2023
Mercedes went above and beyond to satisfy me ( I am a retired MARINE CORP VETERAN and Retired RAILROAD LOCOMOTIVE ENGINEER). I drove from Mississippi to Tuscaloosa Alabama to get a insurance check issue resolve and she solve it in less than 5 minutes!!I will highly recommend this Chase Branch for all banking needs!
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November 2022
Dnt go to this bank.Tried to go in to set up a business account and I guess they were too busy to get me in!Also there was NO customers in there.Even one of the workers was sitting at a table messing with her tablet and didn’t even great me at all.Worst customer service here.
