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April 2024 by Ryan Gartner
I’ve had a lot of bad experiences with this chipotle location. They underserve and have terrible service. Until they figure it out… DO NOT GO THERE!
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February 2024 by Egidio Vitelli
Terrible location. I had to wait 30 minutes for my order which was stolen by another person. I asked 3 times for an updated status of my order and they always told me that they were working on it. Terrible management and organization.
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February 2024 by TMP 826
Saddest carnitas bowl today. Most everything was not readily available to add to the bowl. Not worth the $15
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January 2024 by Richard
I’ve never had a worse experience at a chipotle, and really any other restaurant for that matter.I start ordering as usual, but when we get to the second section, they finally decide to tell me they are out of multiple ingredients. What am I supposed to do? Just walk out and leave them with these wasted ingredients on my burrito? So I decide to change up my order and finish it anyway, even though I really should’ve just gone somewhere else at that point. I thought it would be fine, I can just scan the receipt into the app and get like a free bag of chips from support. I pay and head back home.Once I sit down and look in the bag, I see that my burrito barely wrapped by the tin foil. Okay, that’s fine, no effect on eating it. But then the burrito isn’t even closed fully in its tortilla, with salsa dampening the bottom of the bag.To make matters worse, they didn’t even give me the receipt. They didn’t even ask me if I wanted it, so I assumed they just put it in the bag, but no. Nothing.This is completely unacceptable. How can they not let you know when they are missing menus items? How can they not even offer you the receipt? Was this every single working employee’s first day?Horrible.
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January 2024 by Hunter Jackson
I walked in here after attempting to go to multiple moe's that were closed on new years eve during an overnight stay on our way back to TX for dinner. Parking was a small walk away and surprisingly not bad for the location.All of the workers were super friendly, helpful, and provided great service even though it was new years eve and they were slow.The food was great as well for the price.I would recommend this Chipotle Location to others.
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December 2023 by Anthony Dockery
Let you order online then tell you that you are out of what you ordered and they cant give you a refund at the store. Place is garbage and i will never buy anything from there again.
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December 2023 by Danny Muir
Service is
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December 2023 by Steele
Should have read the reviews before ordering online here.Busy time of the year for me with baking and working . After the last lunch/ restaurant experience I made a vow to myself. Always bring my lunch from home.Busy weekend and a very busy Monday morning.*Placed an online order*Picked it up* Got back to the job*Opened the food.....Not at all what I ordered !!!!Checked the receipt and it clearly had all details of my order .{SIGH}
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December 2023 by KY 305GARAGE
This place never seems to get my order right. They always mess up something every single time I go. It is starting to feel personal now.
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November 2023 by Chris Davis
This chipotle has recently switched to online order only. The time they give you in the app is no where close to accurate and they frequently mess up the order. Possibly the worst service you could receive at a chipotle.
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November 2023 by gabriel rissman
Placed an order and waited almost an hour and the food was never made. When we asked about our food we were given a rude response and told to keep looking for it. They never made our food and we had to leave to be somewhere. Terrible customer
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November 2023 by David T.
This place is just not good. Of the several times I've been here, they were only accepting mobile orders, which is fine but this caused a massive backlog of orders causing it to take forever to make my food. I would have no problem with a little delay if the product was still good, but unfortunately it's not. Frequently they don't have lettuce or cheese, resulting in my order being incomplete. When a raise a concern about this they tell me they can't do anything and to go through the app, which is utterly useless and futile. Once my friend ordered chips and guac online (because that was the only way) only to find out they were out of chips. They refused to refund him or give him any kind of compensation. Once I ordered and paid for a bottled soda, but when I went to check out they told me they were out. I asked for a fountain drink as a substitution only to learn the soda machine was out of order. So instead of getting a drink I wasted 3 dollars. Also the inside is a complete mess, food is always littering the ground and tables leading to a poor atmosphere. If you want your order to be as you ordered or to come out in a timely manner then do not come here. I am done wasting my money!
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October 2023 by lia symmone
This location had the door locked at 10:19 when it closes at 11
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September 2023 by Tim Masura
Rudest workers every time I have gone. Do not know how to speak up to talk when they work in a service job. By far the worst managed chipotle I have ever been in do not waste your time I’d prefer to go hungry then ever go there again.
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September 2023 by sam f.
y'all lying this place straight just a normal chipotle. food was good came out mad fast werent out of anything