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January 2024 by Donna Babb
Today was the 2nd time my money was stole. I was depositing money on my cash app both times. First time was 2 months ago my $50's stuck together and $150 was taken out of $500. The lady swore I was wrong but I went straight from receiving my money to the store and i could not prove different. I insisted she count her draw down, she was gone approx 6 minutes and came back to say her drawer was correct. How do you count your drawer down that fast? The 2nd time was tonight I gave the cashier $74 and she swiped my bar code and went straight to ringing up my purchase while she proceeded to tell me how she was robbed the day before. I bought Christmas lights to decorate our tree so I we went straight home and my granddaughter and I started decorating. It wasn't until after the store was closed that I noticed it did not post to my card. I went to look for my receipt and all she gave me was a receipt for my purchase. Both times it was the same cashier, the store manager.
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September 2023 by Kierra LaShay
Don’t waste your time. Store looks nothing like the pictures. Shelves empty, disorganized & self checkout is always broke. I previously used the machine and came back a few days later for a return & had to wait a month until the machine was up and running to return the item. Today the self checkout machine was down again and the main registers chip reader was broken.
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June 2023 by Petty Betty
Items priced in app are falsely reported as not being in stock when at 2 locations several items are in stock! Employees and managers refuse to honor prices in app or add. Reached out to customer service now I have to wait for district manager to contact me. I will be taking further action!!
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October 2022 by chelle b
Y'all close EARLY BUT THE SHELVES STILL EMPTY.. SOMEONE PLEASE HELP ME UNDERSTAND..WHY THEY EVEN PUT THE DOLLAR GENERAL BY JACK'S IN ALBERTA CITY..AHSHAME..
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September 2022 by Brittany Waltemate
The store is disgusting and had almost nothing in it, maybe they are still working on remodeling...Open food, open bottles, broken merchandise
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August 2022 by Anita Waits
The Dollar General in Tuscaloosa store #01558. Was in there at 10:00 am this morning and witnessed an employee who would not give her name only said she was assistant manager be rude and obnoxious to a customer. The said employee was walking around on her phone with her ear buds in but still was RUDE RUDE to this customer over nothing. If said employee was having a bad day she should of stayed home. There was no reason for this. She should be highly reprimanded for such actions. Will NEVER go back in this store and will tell every one I know about this encounter. Dollar General you can do better than this employee.
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April 2021 by Christalline Jenkins
Do NOT go into this #DollarGeneral located in Alberta city they are to unorganized, have minimum items in stock DAILY, and o my goodness very rude customer service! This is a new and bigger location from the previous one which should be better put together. This was a waste of usage to this building.
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March 2021 by Shakia Turner
The customer service was horrible to say the least! The cashier on duty was blatantly rude and the manager on duty seemed to care less. I stood in line with 1 item for what seemed like an eternity and the manager on duty didn't bother to help although he came up front to the cash register I was waiting for. He completely ignored me. I was not greeted, and the cashier didn't say one word to me, instead she rolled her eyes and tried to ignore me by yelling across the counter at another coworker in an aisle stocking merchandise. This was by far my worst experience at any Dollar General I've been to, and I'll never return to that location.
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March 2021 by Patrice Johnson
The store is never stocked.. The service is horrible. I have to travel to another side of town just to get what I need
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March 2021 by Sonya Childs DeGraffenried
NEVER STOCKED!!!! AWFUL CUSTOMER SERVICE
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February 2021 by zac spain
Got some sodas here, I should honestly go here more for the convenience. I was extremely surprised that it seemed pretty organized, could stand to be mopped but maybe someone had just made a mess that day idk.
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February 2021 by Albert Mccracken
The Dollar Genenel on Hwy 43N just before you get to Terrace Patton Road, on the left is the best DG I've ever shopped in!! They have a hard-working staff that goes above and beyond what they should do for their customers most of the time, if you're nice and wait your turn!! And the ones that stock and check out at the same time are the Bomb ?!! You have to be to do that for 8 hours or more but some of them do!! I would probably run out of the store screaming and quit!!!!
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February 2021 by Mary Walls
A hot nasty mess! Outside need to be cleaned, trash ?everywhere ?
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February 2021 by Helen Skiver
This place was a mess. For being a new store only a year old it looks like the workers have been there for years. Totes stacked sky high with items while the shelves remain empty. I worked at a DG and this is not acceptable.
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January 2021 by Valarie Deloach
Great store to find those small items to help prevent you from going into the big stores. Courteous staff store was clean