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July 2025 by Brandi Lester
The lady was very rude at this location. She even said I had to buy a new box. I left and went to another location and they were very kind and they had no problem with the box it came in.
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June 2025 by Jessica Honors
I keep getting ripped off by FedEx employees! My package today was ripped open looked into to see if it is worth stealing. I cannot believe how often I have had to report FedEx as thieves and it just keeps happening. No one at FedEx seems to care about employees stealing customers products so my next step is the news stations. I am going to keep reporting this without fail. This is wrong FedEx and I am sick of it. I don’t want any company to ship with you ever again because you cannot be trusted!!
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April 2025 by Paul Johnson
Lazy workers that claim they attempt a delivery and had the audacity to say I requested a later delivery.
I was home ALL day (disabled). UPS and even USPS left packages on my front porch today. If they attempted to deliver, WHY ON EARTH would I send them away to bring my cat's food back later?
It's a Saturday, and the driver wanted to get off so they could go party, is my guess. Unfortunately, this is a fairly common occurrence for these folks here in Tuscaloosa. I wince every time I find out an order has been shipped by FedEx
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April 2025 by Herbert Morrison
Want come up driveway throw package on ground in driveway. Want get out claims the can’t get up drive crap I get up it lazy workers
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February 2025 by Cynthia Dancy
Neat and clean center. Professional and friendly staff!
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February 2025 by Mike W
Worst shipping company on earth.
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July 2024 by Yacoub El moctar
Since the 24th I had to receive my papers to travel I canceled my travel I lost $360 for a lack of skills
In the end they don't know where my package is ?
He says that he was delivered by mistake somewhere where they doesn't know the place
It's the 26th now
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April 2024 by Donna G
if i could leave a zero star review, the employees at this location are very rude !
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March 2024 by Ladonna Jones
Great place
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March 2024 by Crystal Dillard
DO NOT use this location, go to the store on McFarland. I have shipped with Mercari for years, using either USPS or FedEx. I have never has trouble with either, and always use the FedEx on McFarland. However I recently tried the 29th st location and they told me they could accept my FedEx package (with FedEx label, printed from Mercari, with instructions to go to Fed Ex store) and that I'd have to take it to the post office instead. She was utterly confused because the label also says USPS, then proceeded to argue with me. I left and went straight to my usual location, was in and out in 2 mins, no issues.
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January 2024 by Portia Jackson
Today I went in to pick up a package that keep saying “ incorrect address or customer wasn’t there” never have anyone tried to get in contact with me they just kept trying deliver it three days straight.. I called 2 mayb 3 times to see what was going on but all they kept saying was it out for but never told me why it wasn’t delivered… after day 3 I asked can I just pick it up and they told me I can .. well today I went in to pick up and I ask the young lady light skin with I wanna say molds and braids in her hair why it could be delivered she say because they did have the code to my apartment complex and I ask why they kept trying to deliver it and waste my time from dec 26th-30th well long story short she get attitude as if I just can’t ask a question ! Quite frankly, I see why the reviews go bad
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January 2024 by Michael Lyon
Always quick and easy
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December 2023 by Joy Heard
The FedEx I went to on 29th Street in Tuscaloosa. The rep at the front was awful. First she didn’t greet me when I walked in . Then instead of telling me to put my box on the scale she pointed to the scale as if I was a child. Next I gave her what Walmart had given me to give to them and she said so rudely. Idk what that at but u need a label on that. It wasn’t what she said it was how she said it. I don’t like rude workers. If you don’t like your job let someone who is willing to g to do it correctly and professional do it. So I left out. Vehicle outside I was talking about what had happened. So I went back and asked her what her name was she said I’m not telling you. But if you didn’t do anything wrong giving your name would not have been a problem. She just had attitude and she gone get one with the wrong one. Actually they should wear name tags.
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December 2023 by Allison Sommers
Waited at home all day for an expensive package that I had to sign for. I saw the truck pull up to my building, but the driver never came to my door. Next thing I know the tracking updated to "we tried to deliver." Absolutely furious.
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October 2023 by Z Crash
Everyone here should be fired. Driver passes my house every time a have a package and doesnt even stop and marks on it that they attempted deliver When they dont even stop the car. Multiple packages and they "attempt" to deliver it for 3 days until there system lets them bring it back to their store. So im not even able to pick up my packages for 3 extra days. Its freaking insane
