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February 2024 by Diamond J.
TERRIBLE CUSTOMER SERVICE. We needed air for our tires, and they sent us away with flat tires!
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January 2024 by Md. Imtiaz Kamrul
I recently had my car inspected at your service center, and the experience was very nice. The service advisor, Nick, was friendly and knowledgeable. The inspection was completed within an hour, and the entire team's efficiency was commendable. It's rare to find such a combination of speed and good service. I highly recommend your center for its professionalism and quick, reliable service.
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January 2024 by Kaylene Peters
I'm very glad that I bought Firestone tires with a lifelong guarantee included. The workers are friendly and ready to take a moment to check my tires any time I see my tire caution sign light up on my dash.
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January 2024 by Tommy Williams
Great customer service and the technicians were on point during my visit
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January 2024 by Glenn Easterwood
Got me scheduled quickly, technician asked questions on what was going on and what I was wanting to see. Finished work quickly and had me on my way before expected.
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January 2024 by Carson Nichols
I set an appointment for 2:00 and they told me it should take anywhere from 45 minutes to an hour and a half. Came back an hour and a half later and they hadn’t even started on it yet. All said and done they finally started at 5:00 and had it out by 6:30. If there’s one thing i can tell u is please use a different shop. These people don’t care about u and your agenda.
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January 2024 by kenneth burt
Because the customer service has really stepped up
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January 2024 by Duke Barner
Called 6 times this morning in a 3 hour period no answer
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January 2024 by Sara Brazzell
Nice service and friendly
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December 2023 by Lou E
Don’t go here. They changed the radiator hoses on my Buick and never bled the air out, also the mixed two different types of antifreeze. ??I just sent you the email with the invoice.
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November 2023 by Joel B.
Yeah, wish I had read the reviews before sending my daughter over there with an appointment time for a 20 minute oil change. Three+ hours later, she was still waiting while they removed all the tires and were doing an inspection we never asked for. They said they "keyed in the wrong service". Anyways, after she leaves, the oil plug falls out of the car and all the oil drains out of the car. I'm fortunate my daughter had the common sense to shut the engine off immediately when the light came on, otherwise they would have been buying us a new engine. You've been warned.
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November 2023 by Lauren McKee
I will never take my car here for service ever again. I literally spent 20 minutes this morning going over every minor detail of what I needed done to my suv. I left my suv there for over 8 hours to get everything done that needed to be done. I got there this evening for them to only service 2 out of 8 things I needed done, I was told that they tried to call my phone twice but I don’t have a single missed call from them. After they told me what was done to my car, they proceeded to tell me what services I needed done to my suv which was the exact things I told them I needed done in the first place when I dropped my suv off this morning. I got charged $300 dollars for an oil change, new windshield wipers, and filters!!!! I will NEVER take my suv back there, not even for tires!!! This is by far the most unorganized and unreliable place I have ever been to!!!!
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October 2023 by Arthur Jacobs
Very helpful lady on duty , got my wife's 2015 Volvo XC 60 in very quickly for an oil change , however , got a huge shock at the quote for a tune up and they would not use the spark plugs that I wanted fitted to the vehicle , so I skipped the tune up for now and still a bit pricey for the oil change at $184.00
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October 2023 by Cannibal Jones
Not sure what the woman had go wrong in her life that works there, but she had the most nasty attitude I have come in contact with in some time. Rude to us, to everyone she talked to in the phone, like she personally had something against people with broken cars and a budget. Never stepping foot in this place again.
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September 2023 by Isabella V
Christina was so helpful with my flat tire. I came in last minute and she helped me immediately with the plan of action, pricing, and timing as well. she was also having to help many other customers and seamlessly assisted all of us and made this process easy. Thank you so much, I will definitely be back for any future car issues!Service: Tires
