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February 2024 by Deric Silvers
Great customer
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January 2024 by Amiyah Lee
If I could give zero stars I would definitely do so. The customer service is horrible. They told me eight minutes wait on two pizza sausage and pepperoni. I was fine with the wait but the staff requested that I pull out of the drive thru and wait. The way the drive thru runs out to traffic is dangerous and i wasn’t ok with pulling out unless another car was behind me. No car was behind me for at least 10 minutes and they refused to take my order because I didn’t want to to pull out of the drive thru. She refunded my money and tossed my receipt in my car. One of the staff members had their child which looked about seven or eight years old behind counters. The place screams a bad accident waiting to happen.
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January 2024 by Scott Graham
Everytime I come to this location they never have the hot and ready items that they advertise. Your lucky if they have pepperoni pizza hot and ready. They never have the three meat pizza ready or other items. This trip all they had was one cheese pizza. When I asked the cashier why they never have it ready she said its always like that. I pointed out the hot and ready sign and she replied: "I don't even know what's on that sign or why they even say that". Come on guys you have a decent product and I know you have to be losing a ton of money.Parking: If you are directed to wait on your pizza that is not hot and ready, you have to circle back into a busy road and turn back into the parking lot. By the time you get back into the parking lot your 8 minute wait is almost over... ?
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January 2024 by Chase Allcorn
Since when does italian cheese bread get sauce put on it, pizza was awful uncooked, nothing about my order was good paid 15 dollars for it to be
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December 2023 by P K
They definitely have their off days but they were on point this night 12/7/23 whoever was working that night was doing it right so I had to bump my rating
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November 2023 by Brandon Bucknor
First of all, this place sucks! The staff is very rude and seem to have this attitude like you’re bothering them when all you want is a stuffed crazy bread. I encourage people to not eat here and stay far as you can from this place.
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November 2023 by Chel Davis
Purchased pizza and cheese sticks online from the Little Caesars at 5980 Old Greensboro Road Tuscaloosa, AL 35405 on 10/13/2023. I went to store to pick up order through the drive through window and was told that my order had been picked up by a DoorDash driver. I went inside to inquire about my refund and asked to speak to the manager who was a young lady. I explained the above to her and she said the order had been picked up by Door Dash and that my order wasn’t her problem and that I would have to get a refund online. The young lady then said the general manager was in the bathroom which was right across from the front counter where you order at (unsanitary) in my opinion. I waited for him to come out of the bathroom and he went to a free standing sink to wash his hands after coming out of the bathroom. The young lady told him that I was waiting to speak with him and that there was someone at the window waiting to talk to him as well. He never acknowledged that I was standing at the front counter but listened to his staff member explain her side of the matter and then walked to the front register and didn’t speak and printed off a refund receipt and attempted to walk away. I told him that his manager was rude by telling me that it wasn’t her problem and I also told him that him not acknowledging a customer was also rude. No one had a name tag on for identification and when I asked for his name and the young lady who stated that she was a manager he stated that it was against store policy to give out names. The store wasn’t clean and the customer service was horrible. I will not return to this store. I worked fast food for many years and this is not how you treat customers!!!!
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October 2023 by Shellee Lee
Everbody that work at both locations have NASTY SSA , dry Stale ssa attitudes ! They over charge you , ring up the wrong items and THEY ALWAYS MAD ! Yall need to pay them more assum cause im sickuuud ! They got kids in the back just gheeeeettooooo
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October 2023 by Mary Mckenzie
Literally the worst customer service I’ve ever had. Pulled up to the window and the girl had a horrible attitude and told my husband it would be a 15 minute wait. He said he would wait. The girl then told him “well it’s going to be longer than that” again with an attitude. Seems like they don’t want to work or sell any pizzas. Even after we agreed to wait 15 minuets. . We waited in line for nothing. Management definitely needs to step in.
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August 2023 by Lydia Byrd
They undercooked the pizza, we spent 20 minutes waiting in line and the cashier was rude. Overall bad
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August 2023 by inspired4love
I have not seen nor one location that tells you....ALL THE TIME...make an online order OR they have no pizzas ready....or CLOSED during peak hrs for inventory..lol..WHO IS THE MANAGER?
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August 2023 by Tina Williams
This place has really gone down hill. The pizzas are either over cooked or undercooked or old. They complain about not having change all the time. And they are still locking lobby doors for some odd reasonParking: Parking is in front of building and is shared by other businesses
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August 2023 by Cevonne Taylor
The last time I went there was a very nice and polite young man in the window...but TODAY I got the same rude young lady who is usually there..I thought she was fired since I didn't see her on my last visit BUT TODAY..she was rude per usual...she gave me a very lazy greeting..then proceeded to interrupt my order to let me know everything would be cooked to order...at Little Caesars.? So it's not HOT AND READY..?? I probably would have waited..but SHE IS SO RUDE...I'll never come vack to this location..NEVER.!
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August 2023 by Leslie Thomas
I ordered a couple pizzas online and picked up through the drive-thru. No issues. Wish the location was better with an easier drive thru and parking lot.
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August 2023 by Robert Guy
They never have Hot and ready pizza which is the biggest reason people even eat little Ceasars. Everytime I pick the food is undercooked. People that work there are mostly rude and lazy.
